fix problems on Hughes FCU Digital Banking [iphone]

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—— Run into issues on Hughes FCU Digital Banking? Get help pending when official support gets back to you!

Hughes FCU Digital Banking
Info:
company: Hughes Federal Credit Union
: https://www.hughesfcu.org/contact/
: www.hughesfcu.org
Chat with our AI-based Hughes FCU Digital Banking Support
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Login issue

Does not remember login credentials

Fix: 1. Enable 'Remember Me' option: When logging in, ensure you check the 'Remember Me' option if available. This should help the app retain you... ⇲

Face ID does not work

Fix: 1. Re-enable Face ID: Go to Settings > Face ID & Passcode, and ensure that the Hughes FCU app is enabled under 'Use Face ID For'. If it is a... ⇲

Requires repeated logins

Fix: 1. Enable 'Remember Me' option: Ensure that you select the 'Remember Me' option during login to help retain your session. OR 2. Check app... ⇲
 
Loading issue

Pages do not load properly

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Try switching between Wi-Fi and cellular data to s... ⇲
 
Messages issue

Transfers produce error messages

Fix: 1. Verify transfer details: Double-check the account numbers and amounts you are entering for the transfer to ensure they are correct. OR... ⇲
 
Account issue

Cannot view account number

Fix: 1. Check account settings: Go to your account settings within the app to see if there is an option to display account numbers. Some apps hid... ⇲
 
Customization issue

Lacks important features from old app

Fix: 1. Familiarize with new features: Review any available user guides or FAQs on the Hughes FCU website to understand the new app's features an... ⇲

No tagging function for transactions

Fix: 1. Use notes: As a workaround, consider using the notes feature in the app (if available) to manually note down transaction details for trac... ⇲

Inability to hide accounts

Fix: 1. Check account settings: Look for any settings within the app that may allow you to hide or manage account visibility. OR 2. Use the we... ⇲
 
Bugs issue

Zelle functionality is unreliable

Fix: 1. Ensure Zelle is set up correctly: Go to the Zelle section in the app and verify that your account is linked properly. If not, follow the... ⇲
 
Payments issue

Difficult to make loan payments

Fix: 1. Check payment options: Navigate to the loan payment section and ensure you are following the correct steps. Look for any guides or FAQs t... ⇲
 
Compatibility issue

Inconsistent display on iPad

Fix: 1. Check for app updates: Ensure that the app is updated to the latest version, as updates often fix display issues on different devices.... ⇲

Limited functionality compared to website

Fix: 1. Use the website for advanced features: For tasks that are not available in the app, use the Hughes FCU website for a more comprehensive b... ⇲

Hughes FCU Digital Banking not compatible with rooted or jailbroken phones

Fix: 1. Restore your device: If you want to use the app, consider restoring your iPhone to factory settings to remove the jailbreak/root and rega... ⇲
 
UI issue

Hughes FCU Digital Banking redirects to website for many functions

Fix: 1. Bookmark the website: If the app redirects you frequently, bookmark the website on your mobile browser for easier access to those functio... ⇲

Poor user interface design

Fix: 1. Explore settings: Check if there are any customization options in the app settings that can improve your experience, such as themes or la... ⇲

Not user-friendly

Fix: 1. Review tutorials: Look for any available tutorials or guides on the Hughes FCU website that can help you navigate the app more effectivel... ⇲
 
Support issue

Customer service issues

Fix: 1. Use online resources: Check the Hughes FCU website for FAQs or help sections that may address your concerns without needing to contact cu... ⇲
 
Performance issue

Overall app performance is poor

Fix: 1. Regularly update the app: Ensure that you are using the latest version of the app, as updates often include performance improvements. O... ⇲
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 what users are saying
Bad experience
80.0%

Good experience
20.0%

Neutral
0.0%

~ from our NLP analysis of 15 combined software ratings.

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 Private Data Hughes FCU Digital Banking collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics