fix problems on X Block [iphone]

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—— Run into issues on X Block? Get help pending when official support gets back to you!

X Block - Blocks Puzzle Game
Info:
company: Inspired Square FZE
: https://www.facebook.com/InspiredSquare
: www.inspiredsquare.com
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Audio issue

Audio from ads plays despite sound settings

Fix: 1. Check sound settings: Go to your iPhone's 'Settings' > 'Sounds & Haptics' and ensure that 'Ringer and Alerts' is set to a low volume or m... ⇲
 
Crashes issue

Game crashes after update

Fix: 1. Restart your device: Sometimes, a simple restart can resolve issues caused by updates. Hold the power button and slide to power off, then... ⇲
 
Updates issue

Difficulty increased after update

Fix: 1. Adjust your strategy: Take time to analyze the new game mechanics introduced in the update. Experiment with different strategies to adapt... ⇲
 
Gameplay issue

Shapes are not balanced or useful

Fix: 1. Experiment with different combinations: Try different strategies with the shapes you have. Sometimes, unconventional combinations can yie... ⇲

New shapes are too difficult to fit

Fix: 1. Practice with existing shapes: Spend time mastering the shapes you find easier to fit before tackling the new ones. 2. Analyze shape patt... ⇲
 
Ads issue

Small 'X' button on ads makes it hard to close

Fix: 1. Zoom in: If you have difficulty tapping the 'X', try zooming in on the ad by using the accessibility feature. Go to 'Settings' > 'Accessi... ⇲
 
Syncing issue

Game does not save progress properly

Fix: 1. Check iCloud settings: Ensure that iCloud is enabled for the app. Go to 'Settings' > [your name] > 'iCloud' > 'iCloud Drive' and make sur... ⇲
 
UI issue

Graphics are distracting and cause headaches

Fix: 1. Adjust brightness: Lower the screen brightness or switch to 'Night Shift' mode in 'Settings' > 'Display & Brightness' to reduce glare and... ⇲
 
Customization issue

Limited customization options

Fix: 1. Explore all settings: Go through all available settings in the game to ensure you are not missing any customization options. 2. Suggest f... ⇲
 
Compatibility issue

Inconsistent performance on different devices

Fix: 1. Optimize device settings: Ensure that your device is running the latest iOS version and that background apps are closed to free up resour... ⇲
 
Payments issue

High subscription fees for ad removal

Fix: 1. Evaluate usage: Consider how often you play the game and whether the subscription cost is justified based on your usage. 2. Look for prom... ⇲
 
Login issue

No option to log in and save progress

Fix: 1. Use device backup: Regularly back up your device using iCloud or iTunes to ensure your game data is saved even if the app does not have a... ⇲
 
Slow issue

Game slows down after extended play

Fix: 1. Restart the app: Close the app and reopen it to clear any memory issues that may be causing the slowdown. 2. Clear background apps: Doubl... ⇲
 
Support issue

Lack of response to user feedback

Fix: 1. Use in-game feedback options: If available, use any feedback options within the app to express your concerns or suggestions. 2. Engage wi... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.4%

Neutral
2.4%

Bad experience
2.2%

~ from our NLP analysis of 14,421 combined software ratings.

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 Private Data X Block collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Pouch of Coins: $0.99 Use coins for power ups.
  2. 1 Month: $2.99 Ad Free Game for 1 Month and 500 Coins
  3. Bank of Coins: $9.99 Use coins for power ups.
  4. Stash of Coins: $4.99 Use coins for power ups.
  5. Bucket of Coins: $1.99 Use coins for power ups.
  6. Ad Free Forever: $19.99 Ad Free Game
  7. 20 Rotates: $4.99 User can use this to rotate blocks
  8. 6 Months: $19.99 Ad Free Game for 6 Months and 2000 Coins
  9. 12 Months: $29.99 Ad Free Game for 12 Months and 3000 Coins
  10. 10 Rotates: $2.99 User can use this to rotate blocks