fix problems on Keys FCU [iphone]

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—— Run into issues on Keys FCU ? Get help pending when official support gets back to you!

Keys FCU Mobile Banking
Info:
company: Keys Federal Credit Union
: https://www.keysfcu.org/hours-and-locations
: www.keysfcu.org
Chat with our AI-based Keys FCU Support
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Payments issue

mobile deposits not allowed for checks under $10

Fix: 1. Use alternative deposit methods: If you have checks under $10, consider visiting a local branch or using an ATM that accepts deposits.... ⇲

credit card feature down for months

Fix: 1. Check for updates: Regularly check the app for updates that may restore the credit card feature. Go to the App Store and see if there’s a... ⇲
 
Login issue

constant sign-out issues

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue... ⇲

issues with logging in on both app and website

Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password through the app or website. Follow the prompts to... ⇲
 
Security issue

inability to use Touch ID

Fix: 1. Enable Touch ID: Go to Settings > Touch ID & Passcode. Ensure that the app is allowed to use Touch ID. If it’s already enabled, try disab... ⇲
 
Network issue

frequent bad request messages

Fix: 1. Clear app data: Go to Settings > General > iPhone Storage, find the Keys FCU Mobile Banking app, and offload it. This can help clear any... ⇲
 
Ads issue

constant pop-up advertisements

Fix: 1. Check app settings: Look for any settings within the app that allow you to manage notifications or advertisements. Disable any options th... ⇲
 
Installation issue

Keys FCU requires frequent deletion and reinstallation

Fix: 1. Regularly clear cache: As mentioned earlier, offloading the app can help clear cache without losing data. Do this periodically to maintai... ⇲
 
Updates issue

no updates in over 9 months

Fix: 1. Check for alternative apps: If the app is not being updated, consider looking for alternative banking apps that offer similar features an... ⇲
 
Account issue

Keys FCU does not store account information

Fix: 1. Ensure you are logged in: Make sure you are logged into your account properly. Sometimes, logging out and back in can help the app recogn... ⇲
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 what users are saying
Good experience
96.0%

Bad experience
2.3%

Neutral
1.7%

~ from our NLP analysis of 1,239 combined software ratings.

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 Private Data Keys FCU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Usage Data
    • Diagnostics