fix problems on Movavi [iphone]

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—— Run into issues on Movavi? Get help pending when official support gets back to you!

Movavi: Photo & Video Editor
Info:
company: Movavi Emea LLC
: http://www.movavi.com/support.html
: www.movavi.com
Chat with our AI-based Movavi Support
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Video issue
Video playback issues with no picture

Fix: 1. Check if the video file format is supported by Movavi. If not, convert the video to a compatible format using a file converter app. 2. R... »»
Transition issues cutting off video

Fix: 1. Adjust the duration of the transition effect in the timeline settings to ensure it fits within the video length. 2. Preview the transiti... »»
 
Backup issue
Projects erased unexpectedly

Fix: 1. Regularly save your projects by tapping the save icon or using the 'Save As' option to create backups. 2. Check if the app has an auto-s... »»
Loss of edited projects

Fix: 1. Regularly back up your projects by exporting them to your camera roll or cloud storage. 2. Check if the app has a recovery option or a f... »»
 
Audio issue
Limited music selection

Fix: 1. Explore other music apps that allow you to import music into Movavi. Apps like Apple Music or Spotify may have tracks you can use. 2. Co... »»
Inability to delete music selections

Fix: 1. Tap and hold the music selection you want to delete until options appear. Look for a 'delete' or 'remove' option. 2. If that doesn't wor... »»
 
Crashes issue
Crashes during saving

Fix: 1. Ensure you have enough storage space on your iPhone. Go to Settings > General > iPhone Storage to check available space. 2. Close other... »»
 
Customization issue
No redo option

Fix: 1. Make a habit of saving versions of your project frequently, so you can revert to a previous version if needed. 2. Use the undo option st... »»
Limited sticker options

Fix: 1. Use external sticker apps to create or download stickers that can be imported into Movavi. 2. Check if the app allows for custom sticker... »»
 
Settings issue
Photo motion on by default

Fix: 1. Check the app settings to see if there is an option to disable photo motion effects. 2. If no option exists, manually adjust each photo'... »»
 
Permissions issue
No access to albums for video selection

Fix: 1. Ensure that Movavi has permission to access your photos and videos. Go to Settings > Privacy > Photos and check if Movavi is allowed acce... »»
 
Payments issue
Separate purchases for desktop and app

Fix: 1. Evaluate your editing needs and determine if the features of the app justify the separate purchase. 2. Consider using the app for mobile... »»
High fees for watermark removal

Fix: 1. Consider using the app's features without watermark removal if you are not using the final product commercially. 2. Look for promotional... »»
 
Support issue
Lack of customer support response

Fix: 1. Check the app's FAQ or help section for common issues and solutions. 2. Look for community forums or user groups where you can ask quest... »»
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.7%

Bad experience
5.4%

Neutral
2.9%

~ from our NLP analysis of 12,933 combined software ratings.

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 Private Data Movavi collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly movie clip editor: $3.49 Removes Movavi logo, unlocks premium content
  2. Monthly movie clip editor: $5.49 Unlock premium tools and remove watermark
  3. Monthly movie clip editor: $3.49 Removes Movavi logo, unlocks premium content
  4. Monthly Premium Subscription: $1.99 Removes Movavi logo, unlocks premium content
  5. Weekly: $5.99 Unlock premium tools and design
  6. Monthly: $13.99 Unlock premium tools and design
  7. Monthly movie clip editor: $4.99 Unlock premium tools and remove watermark
  8. Weekly premium subscription: $2.49 Unlock premium tools and remove watermark
  9. Monthly premium subscription: $1.99 Removes Movavi logo, unlocks premium content
  10. Yearly premium subscription: $12.99 Removes Movavi logo, unlocks premium content