—— Run into issues on BOCHK 中銀香港? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close other applications: Double-click the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on a... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening other apps or website... ⇲
Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates for the BOCHK app. Install any available updates as... ⇲
Fix: 1. Download necessary documents: Before going offline, download any important documents or information you may need from the app while you s... ⇲
Fix: 1. Use in-app help: Check if the BOCHK app has a help or FAQ section that can provide answers to common questions. 2. Utilize online resourc... ⇲
Fix: 1. Check notification settings: Go to Settings > Notifications > BOCHK and ensure that notifications are enabled. Adjust the settings to all... ⇲
Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's layout and features. Look for a tutorial or help section within th... ⇲
Fix: 1. Explore settings: Check the app settings to see if there are any customization options available, such as themes or layout adjustments. 2... ⇲
Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for the BOCHK app to reduce battery usage... ⇲
Fix: 1. Check system requirements: Ensure your device meets the minimum system requirements for the BOCHK app. If your device is outdated, consid... ⇲