fix problems on Freeplay [iphone]

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—— Run into issues on Freeplay? Get help pending when official support gets back to you!

Freeplay - Fitness for Friends
Info:
company: Freeplay App Inc.
: http://www.freeplayapp.com
: www.freeplayapp.com
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Search issue

Difficult to find nearby locations

Fix: 1. Enable Location Services: Go to Settings > Privacy > Location Services and ensure that Location Services are turned on for Freeplay. This... ⇲
 
Customization issue

Classes not organized by time

Fix: 1. Use Filters: Check if the app has filtering options that allow you to sort classes by time. Look for a filter or sort button on the class... ⇲
 
Bugs issue

Playlist feature does not book classes

Fix: 1. Check App Settings: Go to the app settings and ensure that the playlist feature is properly configured. Look for any options that need to... ⇲

Check-in process can malfunction

Fix: 1. Ensure Internet Connection: Check that you have a stable internet connection before attempting to check in. 2. Restart the App: Close an... ⇲

Inconsistent class availability

Fix: 1. Check Class Schedule Regularly: Regularly check the class schedule in the app for updates on availability. 2. Contact Gym Directly: If y... ⇲
 
Account issue

Only one admin allowed per account

Fix: 1. Share Admin Responsibilities: If you need multiple admins, consider sharing the login credentials with trusted individuals, but be cautio... ⇲
 
Crashes issue

Freeplay crashes during upgrades

Fix: 1. Ensure Sufficient Storage: Check your iPhone's storage to ensure there is enough space for the upgrade. Go to Settings > General > iPhone... ⇲
 
Compatibility issue

Limited partner gyms outside specific areas

Fix: 1. Use the App's Search Feature: Use the search feature to find partner gyms in your area, even if they are limited. 2. Explore Nearby Area... ⇲
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 what users are saying
Good experience
95.5%

Bad experience
2.8%

Neutral
1.7%

~ from our NLP analysis of 602 combined software ratings.

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 Private Data Freeplay collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Contacts
    • Identifiers
    • Usage Data
    • Diagnostics