fix problems on Qonto [iphone]

—— Run into issues on Qonto? Get help pending when official support gets back to you!

Qonto - Business Finance App

Info:

company: Qonto

: https://support.qonto.com

: qonto.com

Chat with our AI-based Qonto Support

🛠️ Common Qonto Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

app freezes while watching stream

Fix: 1. Close the app completely: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to vi... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening other apps or website... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Make sure you are using the latest version of Qonto. Go to the App Store, tap on your profile icon, and check for updates... ⇲

Loading issue

limited offline functionality

Fix: 1. Download necessary documents: Before going offline, ensure you download any important documents or information you may need. Check if Qon... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help resources: Check if Qonto has a help or FAQ section within the app that can provide answers to common questions. 2. U... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Qonto and ensure that notifications are enabled. Adjust the settings to you... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's layout and features. Look for any tutorials or guides within the a... ⇲

Customization issue

lack of customization options

Fix: 1. Explore existing settings: Go through the app's settings to see if there are any customization options available that you may have missed... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for Qonto to reduce battery usage. 2. Lower... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for running Qonto. If your device is outdated, consider upgr... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.2%

Bad experience

3.3%

Neutral

1.4%

~ from our NLP analysis of 210 combined software ratings.

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Private Data Qonto collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics