fix problems on Whiteboard [iphone]

—— Run into issues on Whiteboard? Get help pending when official support gets back to you!

Whiteboard - Infinity Canvas

Info:

company: Endless AI LLC

: https://whiteboardapp.org/ios

: whiteboardapp.org

Chat with our AI-based Whiteboard Support

🛠️ Common Whiteboard Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No proper palm rejection

Fix: To improve palm rejection, try adjusting your grip on the stylus or using a stylus that has better palm rejection capabilities. Additionally... ⇲

Eraser size is fixed

Fix: As a workaround, you can use the zoom feature (if available) to get a closer view of the area you want to erase, allowing for more precise e... ⇲

UI issue

Lacks undo and redo buttons

Fix: To manage mistakes, try to develop a habit of saving your work frequently. This way, if you make a mistake, you can revert to the last saved... ⇲

Text input cannot be modified

Fix: As a workaround, you can create a new text box with the desired modifications and delete the original text box. This allows you to effective... ⇲

UI icons are not self-descriptive

Fix: Familiarize yourself with the icons by creating a quick reference guide. Take screenshots of the icons and write down their functions based... ⇲

Cannot smoothly navigate between pages

Fix: Try using gestures such as swiping or pinching to navigate between pages. If the app supports it, check the settings for any navigation opti... ⇲

Blurry writing/drawing

Fix: Check the app settings for any options related to resolution or quality of the drawing. Increasing these settings may help improve clarity.... ⇲

No zoom in and out functionality

Fix: If the app does not support zooming, try using a different drawing tool that allows for more detailed work without zooming in and out. OR... ⇲

No clear button for the board

Fix: To clear the board, you can manually select all elements and delete them. This may take some time but will effectively clear the board. OR... ⇲

Slow issue

Whiteboard slows down with more material

Fix: Try to keep your canvas organized by deleting unnecessary layers or elements that you no longer need. This can help improve performance. O... ⇲

Updates issue

Missing features after updates

Fix: After an update, check the app's settings or feature list to see if the missing features have been relocated or renamed. Sometimes updates c... ⇲

Compatibility issue

Inconsistent features across devices

Fix: Ensure that all devices are running the same version of the app. Check for updates on each device and install them to maintain consistency.... ⇲

Support issue

No tutorial for complex features

Fix: Look for online resources such as video tutorials or user forums that may provide guidance on using complex features of the app. OR Exper... ⇲

Customization issue

Limited color options for markers

Fix: If the app allows, you can create custom colors by mixing existing colors or using a color picker tool, if available. OR Consider using a... ⇲

Difficult to switch to custom color markers

Fix: Check the app settings for a color palette or color customization options. If available, you can create and save custom colors for easier ac... ⇲