fix problems on PS4 Second Screen [iphone]

—— Run into issues on PS4 Second Screen? Get help pending when official support gets back to you!

PS4 Second Screen

Info:

company: PlayStation Mobile Inc.

: http://support.us.playstation.com

Chat with our AI-based PS4 Second Screen Support

🛠️ Common PS4 Second Screen Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

PS4 Second Screen fails to connect to PS4

Fix: 1. Ensure that your PS4 is powered on and connected to the same Wi-Fi network as your iPhone. 2. Restart both your PS4 and iPhone to refresh... ⇲

Incorrect number error during sign-in

Fix: 1. Double-check the email and password you are entering for any typos. 2. Ensure that your account is not locked or suspended by trying to l... ⇲

Freezing issue

PS4 Second Screen freezes during use

Fix: 1. Close the app completely by swiping it away in the app switcher. 2. Restart your iPhone to clear any temporary glitches. 3. Ensure your i... ⇲

Slow issue

Delay in command registration

Fix: 1. Ensure that your iPhone is connected to a strong Wi-Fi network. 2. Close any background apps that may be using bandwidth. 3. Restart your... ⇲

Compatibility issue

Limited second screen compatibility

Fix: 1. Check the list of compatible games and features on the PlayStation website to ensure the game you are trying to use supports the second s... ⇲

Inability to control Netflix app

Fix: 1. Ensure that you are logged into the same Netflix account on both your PS4 and iPhone. 2. Use the PS4 controller to navigate to the Netfli... ⇲

PS4 Second Screen does not function on older devices

Fix: 1. Check the app's compatibility requirements in the App Store and consider upgrading your device if it does not meet the minimum specificat... ⇲

Inconsistent performance across devices

Fix: 1. Ensure that all devices are updated to the latest software version. 2. Clear the app cache by deleting and reinstalling the app. OR 1.... ⇲

No support for cross-platform play

Fix: 1. Check the specific game settings to see if cross-platform play is available and enabled. 2. Use the PS4 for games that support cross-plat... ⇲

Inability to use phone as a controller

Fix: 1. Use the PS4 Second Screen app to access features that may allow limited control, but primarily use a physical controller for gameplay. 2.... ⇲

PS4 Second Screen does not support all games

Fix: 1. Check the compatibility list for the PS4 Second Screen app to see which games are supported. 2. Use the app primarily with games that are... ⇲

Battery issue

Bright white screen causes battery drain

Fix: 1. Reduce the brightness of your iPhone screen in the settings or control center. 2. Enable 'Low Power Mode' in your iPhone settings to cons... ⇲

UI issue

Typing lag on the on-screen keyboard

Fix: 1. Ensure that your iPhone is updated to the latest iOS version, as updates can improve performance. 2. Close any unnecessary apps running i... ⇲

Network issue

Requires PS4 to be on the same local network

Fix: 1. Ensure both your PS4 and iPhone are connected to the same Wi-Fi network. 2. If you have multiple networks (e.g., 2.4GHz and 5GHz), ensure... ⇲

Customization issue

Separate apps for features create inconvenience

Fix: 1. Familiarize yourself with the features of each app and create a quick reference guide for yourself. 2. Use the main PS4 app for general f... ⇲

No night mode or dark theme option

Fix: 1. Use your iPhone's 'Night Shift' feature to reduce blue light exposure during the night. 2. Consider using a third-party app that offers d... ⇲

Loading issue

PS4 Second Screen fails to load or times out

Fix: 1. Check your internet connection and ensure it is stable. 2. Restart your iPhone and try loading the app again. OR 1. If the app continu... ⇲

Accessibility issue

Limited functionality for deaf gamers

Fix: 1. Explore the accessibility settings on your PS4 to enable features that may assist deaf gamers, such as subtitles and visual cues. 2. Use... ⇲

Features issue

Lack of media sharing features

Fix: 1. Use the PS4's built-in sharing features to share media directly from the console. 2. Explore alternative apps that may offer media sharin... ⇲

Bugs issue

Unresponsive controls in video apps

Fix: 1. Ensure that your iPhone and PS4 are connected to a stable Wi-Fi network. 2. Restart the video app on your PS4 and try again. OR 1. Use... ⇲