fix problems on Ichigo [iphone]

—— Run into issues on Ichigo? Get help pending when official support gets back to you!

Ichigo: Japanese Marketplace

Info:

company: ICHIGO Inc. (Japan)

: https://ichigo.com/contact/

Chat with our AI-based Ichigo Support

🛠️ Common Ichigo Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Ichigo crashes on opening

Fix: 1. Force close the app: Double-tap the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view all... ⇲

Ichigo is laggy and glitchy

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find the Ichigo app, and select 'Offload App'. This will remove the app but k... ⇲

Settings issue

unable to change shipping address

Fix: 1. Check for app updates: Ensure you have the latest version of the Ichigo app by going to the App Store and checking for updates. Sometimes... ⇲

Bugs issue

ticket opening fails

Fix: 1. Ensure a stable internet connection: Check your Wi-Fi or cellular data connection. If the connection is weak, try switching to a differen... ⇲

Support issue

customer service is unresponsive

Fix: 1. Use alternative contact methods: If the app has a chat feature, try using that instead of email or ticketing. Sometimes, different channe... ⇲

Loading issue

past orders do not load

Fix: 1. Refresh the app: Pull down on the order history page to refresh it. This can help load past orders that may not be appearing due to a tem... ⇲

Updates issue

payment and shipping address updates fail

Fix: 1. Verify your payment method: Ensure that your payment method is valid and has not expired. Go to your account settings and check the payme... ⇲

Syncing issue

Ichigo does not track orders reliably

Fix: 1. Check for updates: Make sure the app is updated to the latest version, as tracking issues may be resolved in newer updates. OR 2. Manu... ⇲

Payments issue

Apple Pay not supported

Fix: 1. Use an alternative payment method: If Apple Pay is not supported, consider using a credit card or PayPal as an alternative for transactio... ⇲

Glitches issue

glitches persist over time

Fix: 1. Regularly update the app: Always keep the app updated to the latest version to benefit from bug fixes and performance improvements. OR... ⇲

Installation issue

Ichigo fails to open after installation

Fix: 1. Check device compatibility: Ensure that your iPhone meets the minimum requirements for the Ichigo app. Check the App Store page for compa... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

60.0%

Bad experience

25.0%

Neutral

15.0%

~ from our NLP analysis of 20 combined software ratings.

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Private Data Ichigo collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- User Content
- Search History
- Diagnostics