fix problems on Verse [iphone]

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—— Run into issues on Verse? Get help pending when official support gets back to you!

Verse: Your Internet Home
Info:
company: Discz Music Inc.
: https://instagram.com/verse
: verse.surf
Chat with our AI-based Verse Support
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Glitches issue

background reappears after cutting out

Fix: 1. Check if there are any updates available for the app in the App Store. Sometimes, bugs are fixed in newer versions. 2. Try restarting th... ⇲

glitches when rotating gifs

Fix: 1. Ensure that the GIFs you are using are not corrupted. Try using different GIFs to see if the issue persists. 2. Restart the app to refre... ⇲
 
UI issue

low resolution album covers

Fix: 1. Check your internet connection. A weak connection may prevent high-resolution images from loading. 2. Try refreshing the album cover by... ⇲

text editing is unresponsive

Fix: 1. Restart the app to refresh its functionality. 2. Check if your device has enough RAM available. Close other apps that may be using memor... ⇲
 
Bugs issue

unable to save drafts properly

Fix: 1. Ensure that you have enough storage space on your device. Go to Settings > General > iPhone Storage to check available space. 2. Try sav... ⇲

issues with adding songs

Fix: 1. Ensure that the songs you are trying to add are in a compatible format. Check the app's documentation for supported formats. 2. Restart... ⇲

cutout feature is inconsistent

Fix: 1. Ensure that you are using high-quality images for the cutout feature, as low-quality images may not work well. 2. Restart the app to ref... ⇲
 
Slow issue

lag when scrolling

Fix: 1. Close any unnecessary apps running in the background. Double-tap the home button (or swipe up from the bottom on newer models) and swipe... ⇲
 
Search issue

inability to search for tags

Fix: 1. Ensure that you are using the correct spelling and format for the tags you are searching for. 2. Restart the app to refresh its search f... ⇲
 
Crashes issue

importing photos causes crashes

Fix: 1. Ensure that the photos you are trying to import are not corrupted. Try importing different photos to see if the issue persists. 2. Check... ⇲

Verse stops working after some time

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available update... ⇲
 
Customization issue

font changing feature is unavailable

Fix: 1. Check the app's settings to see if there are any options related to fonts that may need to be enabled. 2. Restart the app to see if the... ⇲

cannot choose section for wallpaper

Fix: 1. Check the app's settings to see if there are any options related to wallpaper selection that need to be enabled. 2. Restart the app to r... ⇲

elements cannot be locked or nudged

Fix: 1. Check the app's settings to see if there are any options related to locking or nudging elements that need to be enabled. 2. Restart the... ⇲
 
Settings issue

sharing limitations for wallpapers

Fix: 1. Check the app's sharing settings to see if there are any restrictions that can be adjusted. 2. Restart the app to refresh its sharing fu... ⇲
 
Login issue

login issues with app

Fix: 1. Ensure that you are entering the correct username and password. Double-check for any typos. 2. Restart the app and try logging in again.... ⇲
 
Privacy issue

censored words cause confusion

Fix: 1. Check the app's settings to see if there is an option to adjust or disable the censorship feature. 2. If the app allows it, consider usi... ⇲
 
Compatibility issue

buttons missing on older devices

Fix: 1. Check if there are any updates available for the app in the App Store. Sometimes, bugs are fixed in newer versions. 2. Restart your iPho... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.5%

Neutral
3.7%

Bad experience
2.7%

~ from our NLP analysis of 2,274 combined software ratings.

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 Private Data Verse collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Contacts
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers

  Cost of Subscriptions
  1. Verse Super: $1.99 Weekly subscription
  2. AI Superfuel: $1.99 Unlock more ai generations for your Verses
  3. AI Superfuel: $4.99 Unlock more ai generations for your Verses
  4. Verse Super: $9.99 Monthly subscription
  5. Template: $0.99 Unlock this template and create your verse
  6. Verse Super: $49.99 Yearly subscription
  7. Verse Template: $1.99 Unlock this template to create your verse