fix problems on The Moon [iphone]

—— Run into issues on The Moon? Get help pending when official support gets back to you!

The Moon: Calendar Moon Phases

Info:

company: Vitalii Gryniuk

: http://gv-apps.com

Chat with our AI-based The Moon Support

🛠️ Common The Moon Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

The Moon crashes frequently

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the power button until you see the 'slide to pow... ⇲

Inaccurate moon rise/set times

Fix: 1. Check your location settings: Ensure that the app has access to your location. Go to Settings > Privacy > Location Services, find The Moo... ⇲

Bugs issue

Limited free information

Fix: 1. Explore alternative apps: If the free information is insufficient, consider exploring other moon phase apps that offer more free features... ⇲

Payments issue

Subscription issues

Fix: 1. Review your subscription status: Go to Settings > [your name] > Subscriptions. Here, you can see your active subscriptions and manage the... ⇲

Difficult to cancel subscription

Fix: 1. Use the App Store: Go to Settings > [your name] > Subscriptions. Find The Moon app and select it. You should see an option to cancel your... ⇲

Limited historical data access without payment

Fix: 1. Use free resources: Look for free online resources that provide historical moon phase data. Websites like timeanddate.com can offer this... ⇲

Customization issue

Dynamic icon feature missing

Fix: 1. Check for app updates: Ensure you have the latest version of The Moon app, as new features may be added in updates. Go to the App Store a... ⇲

Notifications issue

Notifications for moon phases not available

Fix: 1. Enable notifications: Go to Settings > Notifications > The Moon app. Ensure that notifications are enabled and set to your preference (e.... ⇲

The Moon does not howl for full moon notification

Fix: 1. Check sound settings: Ensure that your device is not on silent mode. Use the side switch to toggle sound on and off. Also, check the volu... ⇲

Privacy issue

Privacy concerns regarding clipboard access

Fix: 1. Review app permissions: Go to Settings > Privacy > Clipboard and check which apps have access. If The Moon app is listed, consider revoki... ⇲

UI issue

Poor visibility of current day and moon phases

Fix: 1. Adjust display settings: Check your device’s display settings. Go to Settings > Display & Brightness and adjust the brightness or enable... ⇲

Confusing terminology for stones and crystals

Fix: 1. Research terminology: Use online resources to familiarize yourself with the terminology used in the app. Websites and forums dedicated to... ⇲

Ads issue

In-app purchase prompts are intrusive

Fix: 1. Limit in-app purchases: If possible, adjust your settings to limit in-app purchases. Go to Settings > Screen Time > Content & Privacy Res... ⇲

Freezing issue

The Moon freezes on launch

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on The Moon... ⇲

Updates issue

Lack of updates for certain features

Fix: 1. Check for app updates: Regularly check the App Store for updates to The Moon app. Developers often release updates to fix bugs and add fe... ⇲