fix problems on Strainprint Cannabis Journal [iphone]

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—— Run into issues on Strainprint Cannabis Journal? Get help pending when official support gets back to you!

Strainprint Cannabis Journal
Info:
company: Strainprint Technologies Ltd
: http://strainprint.ca/help.html
: www.strainprint.ca
Chat with our AI-based Strainprint Cannabis Journal Support
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Customization issue

limited symptom selection

Fix: 1. Review the app's symptom selection and see if there are any updates available. Sometimes, symptom lists are expanded in newer versions.... ⇲
 
Crashes issue

session data lost on crash

Fix: 1. Regularly save your session data as you go. If the app allows, create drafts or save entries frequently to minimize data loss. 2. After... ⇲
 
Slow issue

slow product addition process

Fix: 1. Ensure you have a stable internet connection, as slow connectivity can affect the app's performance. Switch to Wi-Fi if possible. 2. Try... ⇲
 
Registration issue

invalid email error during setup

Fix: 1. Double-check the email address you are entering for typos or formatting errors. Ensure it follows the standard format (e.g., name@example... ⇲
 
Features issue

not enough products available

Fix: 1. Regularly check for app updates, as new products may be added in newer versions. 2. Use the app's feedback feature to request specific p... ⇲
 
Freezing issue

Strainprint Cannabis Journal freezes

Fix: 1. Force close the app by double-tapping the home button and swiping up on the Strainprint app. Then reopen it. 2. Restart your iPhone to c... ⇲
 
UI issue

difficult to use

Fix: 1. Familiarize yourself with the app by exploring all its features. Look for a tutorial or help section within the app. 2. Create a simple... ⇲

confusing interface

Fix: 1. Take time to explore the app's interface and familiarize yourself with its layout. 2. Look for any user guides or FAQs within the app th... ⇲
 
Search issue

no product lookup functionality

Fix: 1. Use external resources such as cannabis product websites or apps to look up product information and then manually enter it into Strainpri... ⇲
 
Bugs issue

medical information erased

Fix: 1. Regularly back up your medical information by exporting it to a secure location or using a different app for sensitive data. 2. After en... ⇲
 
Screen issue

blank screen on account creation

Fix: 1. Ensure you have a stable internet connection while creating your account. 2. Try restarting the app or your iPhone and attempt the accou... ⇲
 
Glitches issue

glitchy performance

Fix: 1. Close other apps running in the background to free up memory. 2. Restart your iPhone to clear any temporary glitches. 3. Check for app... ⇲
 
Loading issue

long wait for product requests

Fix: 1. Check your internet connection to ensure it is stable and fast. 2. If possible, submit product requests during off-peak hours when serve... ⇲
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 what users are saying
Bad experience
48.9%

Good experience
38.3%

Neutral
12.8%

~ from our NLP analysis of 47 combined software ratings.

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 Private Data Strainprint Cannabis Journal collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Diagnostics