fix problems on SmartStyle Hair Salons [iphone]

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—— Run into issues on SmartStyle Hair Salons? Get help pending when official support gets back to you!

SmartStyle Hair Salons
Info:
company: Regis Corporation
: https://www.smartstyle.com/contact-us
: www.smartstyle.com
Chat with our AI-based SmartStyle Hair Salons Support
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Settings issue

Check-in option not available at certain locations

Fix: 1. Verify that you have the latest version of the app installed. Go to the App Store and check for updates. 2. If the check-in option is st... ⇲

No option to provide feedback without selecting a salon

Fix: 1. Use the app to select a salon, then navigate to the feedback section to provide your comments. 2. If you want to provide general feedbac... ⇲

Limited service options available

Fix: 1. Check if the app is set to your preferred location, as service options may vary by salon. 2. Explore the app for any filters or categori... ⇲

Cannot book certain services through the app

Fix: 1. Check if the services are available at your selected location, as not all services may be offered everywhere. 2. Try booking the service... ⇲

Stylist availability not shown in advance

Fix: 1. Check the app regularly for updates on stylist availability, as this may change frequently. 2. If you have a preferred stylist, consider... ⇲
 
Glitches issue

Glitches after recent update

Fix: 1. Restart your iPhone to clear temporary glitches. 2. Check for any additional updates in the App Store that may address these glitches.... ⇲
 
Bugs issue

Wait times not accurately reflected

Fix: 1. Refresh the app or restart it to see if the wait times update. 2. If wait times are consistently inaccurate, consider calling the salon... ⇲
 
Syncing issue

No record of appointments upon arrival

Fix: 1. Ensure you have a confirmation email or notification from the app for your appointment. 2. If you arrive and there is no record, show th... ⇲
 
Crashes issue

SmartStyle Hair Salons crashes frequently

Fix: 1. Restart your iPhone to clear any temporary issues. 2. Check for updates in the App Store and install the latest version of the app. OR... ⇲
 
Compatibility issue

Inconsistent performance across locations

Fix: 1. Check if the app is updated to the latest version, as performance issues may be addressed in updates. 2. If performance is poor at a spe... ⇲

Limited functionality for local salons

Fix: 1. Check if the app is updated to the latest version, as updates may improve functionality. 2. Explore the app for any settings that may en... ⇲
 
Updates issue

Coupons not integrated into the app

Fix: 1. Check the app for any promotions or coupon sections that may not be immediately visible. 2. Visit the salon's website or social media pa... ⇲
 
Customization issue

No option to select stylists for future appointments

Fix: 1. Use the app to book an appointment and request a specific stylist in the notes section if available. 2. Call the salon directly to reque... ⇲
 
Search issue

Difficulties in finding check-in options

Fix: 1. Navigate through the app's main menu to locate the check-in feature, which may be under 'Appointments' or 'Services'. 2. If you still ca... ⇲
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 what users are saying
Good experience
95.1%

Bad experience
2.6%

Neutral
2.3%

~ from our NLP analysis of 4,392 combined software ratings.

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 Private Data SmartStyle Hair Salons collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics