fix problems on EzClocker [iphone]

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—— Run into issues on EzClocker? Get help pending when official support gets back to you!

ezClocker: Employee Time Track
Info:
company: ezNova Technologies LLC
: https://ezclocker.com/public/contact.html
: ezclocker.com
Chat with our AI-based ezClocker Support
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Customization issue

Needs a way to block early clock ins

Fix: Check if there is a setting in the app that allows you to set clock-in parameters. Go to Settings > Time Tracking and look for options relat... ⇲

No break or lunch button

Fix: If the app does not have a dedicated break or lunch button, you can manually log breaks by clocking out during your break and clocking back... ⇲
 
Notifications issue

Notifications do not show employee location

Fix: Check the notification settings on your iPhone. Go to Settings > Notifications > ezClocker and ensure that notifications are enabled. If loc... ⇲

No alert for employees to clock in/out

Fix: Set up calendar reminders on your iPhone to alert you when it's time to clock in or out. Use the Calendar app to create recurring events wit... ⇲

No reminder to clock out

Fix: Set a personal reminder on your iPhone using the Reminders app. Create a reminder for clocking out at the end of your shift to ensure you do... ⇲
 
Messages issue

No direct messaging from employee to employer

Fix: Utilize a separate messaging app (like Slack or Microsoft Teams) for direct communication between employees and employers. Set up channels o... ⇲
 
UI issue

Requires a second click to register clock in/out

Fix: Familiarize yourself with the app's interface to streamline the process. Practice using the app to become more efficient with the two-click... ⇲

Limited access to individual employee schedules from dashboard

Fix: Check if there are settings in the app that allow you to customize the dashboard view. Look for options to add or remove widgets that displa... ⇲

Hard to navigate

Fix: Take some time to explore the app's features and layout. Familiarize yourself with the main sections and functions to improve navigation. Co... ⇲
 
Freezing issue

ezClocker freezes occasionally

Fix: Try closing the app completely and restarting it. Double-click the Home button (or swipe up from the bottom on newer iPhones) to see all ope... ⇲
 
Payments issue

Subscription issues

Fix: Check your subscription status in the app under Settings > Subscription. Ensure that your payment method is up to date and that there are no... ⇲
 
Registration issue

Limited free trial for new users

Fix: If the free trial is too short, consider using the app intensively during the trial period to evaluate its features and benefits. Take notes... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.4%

Neutral
3.1%

Bad experience
1.5%

~ from our NLP analysis of 8,808 combined software ratings.

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 Private Data ezClocker collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Basic Plan: $11.99 Invite up to 15 employees to use ezClocker
  2. Small Business: $4.99 Invite up to 5 employees Website and mobile access Export pay periods to csv
  3. Medium Business Plan: $9.99 Invite up to 15 employees Website and mobile access Export pay periods to csv
  4. Standard Plan: $29.99 Invite up to 30 employees to use ezClocker
  5. Large Business Plan: $19.99 Invite up to 30 Employees Website and mobile access Export pay periods to csv
  6. Premium Plan: $59.99 Invite up to 100 employees to use ezClocker
  7. Corporate Plan: $49.99 Invite up to 75 Employees Website and mobile access Export pay periods to csv