fix problems on Empires & Puzzles [iphone]

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Empires & Puzzles: Match 3 RPG
Info:
company: Small Giant Games
: http://support.smallgiantgames.com/
: www.zynga.com
Chat with our AI-based Empires & Puzzles Support
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Gameplay issue

Limited ascension materials

Fix: Focus on completing quests and events that reward ascension materials. Prioritize these activities in your gameplay to gather the necessary... ⇲

Unfair matchmaking in raids

Fix: Analyze your team composition and adjust your heroes to better match the strengths and weaknesses of your opponents. Use heroes that counter... ⇲

Randomness in hero summons

Fix: Save your summons for events that increase the chances of obtaining higher-tier heroes. This can improve your odds compared to regular summo... ⇲

Decreased chances of obtaining new heroes

Fix: Participate in special events that feature new heroes. These events often have increased drop rates for new characters, giving you a better... ⇲

Long wait times for building upgrades

Fix: Plan your upgrades strategically. Start upgrades when you know you will be away from the game for a while, so you can maximize your time wit... ⇲

Game becomes a chore over time

Fix: Set personal goals for your gameplay, such as completing specific quests or leveling up certain heroes. This can help keep the game feeling... ⇲

Inconsistent loot rewards

Fix: Keep track of your loot rewards and identify patterns. This can help you understand when to expect better rewards and adjust your gameplay a... ⇲

Overpowered new characters

Fix: Adapt your strategy to counter the new characters. Research their abilities and adjust your team composition to mitigate their strengths.... ⇲

Frustrating resource management

Fix: Create a resource management plan. Prioritize which resources you need most and focus on gathering those first. This can help streamline you... ⇲

Poor balance between free and paying players

Fix: Focus on maximizing the benefits of free resources. Participate in all available events and challenges to level the playing field as much as... ⇲

Algorithmic bias in battles

Fix: Analyze your battle strategies and adjust your team composition based on the outcomes. This can help you identify any patterns and improve y... ⇲
 
Payments issue

High cost for leveling heroes

Fix: Prioritize leveling up a few key heroes instead of spreading resources too thin across many. This will allow you to maximize the effectivene... ⇲
 
Ads issue

Frequent pop-ups for in-game purchases

Fix: Adjust your in-game settings to minimize notifications. Look for options to disable or limit pop-ups related to purchases in the settings me... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.4%

Bad experience
5.2%

Neutral
2.4%

~ from our NLP analysis of 90,558 combined software ratings.

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 Private Data Empires & Puzzles collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Challenge Offer: $0.99 Challenge Offer
  2. Atlantis Offer: $1.99 Atlantis Offer
  3. 30 Day VIP Pass: $4.99 30 Day VIP Pass
  4. Valhalla Offer - Forever 3: $1.99 Valhalla Offer - Forever 3
  5. Legends' Prime Offer!: $2.99 Legends' Prime Offer!
  6. Challenge Offers - Day 2: $2.99 Challenge Offers - Day 2
  7. Wardrobe Wonders!: $2.99 Wardrobe Wonders!
  8. Valor Pass: $9.99 Valor Pass
  9. Pile of Gems: $4.99 Pile of Gems
  10. Mountain of Gems: $99.99 Mountain of Gems