fix problems on JWed [iphone]

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—— Run into issues on JWed? Get help pending when official support gets back to you!

JWed
Info:
company: Frumster, Inc.
: https://jwed.com/help/
Chat with our AI-based JWed Support
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Support issue

No customer service available

Fix: 1. Use in-app help: Check if the app has a help or FAQ section that might provide answers to common issues. 2. Look for community forums: Se... ⇲

No way to contact support

Fix: 1. Use in-app help: Check if there is an in-app help or FAQ section that may provide answers to common issues. 2. Look for community forums:... ⇲
 
Privacy issue

Profiles often misleading

Fix: 1. Verify profiles: If you suspect a profile is misleading, try to verify the information through other means, such as social media or mutua... ⇲
 
Updates issue

JWed shuts down for maintenance frequently

Fix: 1. Check for scheduled maintenance: Look for any announcements within the app or on their website regarding maintenance schedules to plan yo... ⇲
 
UI issue

Small and blurry font

Fix: 1. Adjust font size: Go to Settings > Display & Brightness > Text Size and adjust the slider to increase the font size for better readabilit... ⇲

Tiny, non-resizable pictures

Fix: 1. Zoom in: Use the pinch-to-zoom gesture on your iPhone to zoom in on pictures for a better view, although this may not change the size of... ⇲
 
Login issue

Difficult to log on

Fix: 1. Reset password: If you're having trouble logging in, try resetting your password by selecting the 'Forgot Password?' option on the login... ⇲

Profile completion required to log in

Fix: 1. Complete the profile: If prompted, fill in the required fields to complete your profile, which may allow you to log in successfully. 2. U... ⇲
 
Compatibility issue

Limited user availability

Fix: 1. Expand search criteria: If the app allows, broaden your search criteria to include more potential matches, such as adjusting age ranges o... ⇲

Inconsistent app and website functionality

Fix: 1. Use one platform: Choose to use either the app or the website consistently to avoid confusion and ensure a smoother experience. 2. Clear... ⇲
 
Registration issue

Profile creation process fails

Fix: 1. Check internet connection: Ensure you have a stable internet connection before attempting to create a profile, as interruptions can cause... ⇲

Long approval time for profiles

Fix: 1. Be thorough: Ensure that your profile is complete and meets all requirements to avoid delays in approval. 2. Check for updates: Regularly... ⇲
 
Settings issue

No feedback on profile edits

Fix: 1. Keep a record: Document any changes you make to your profile and note the date, so you can track what has been submitted for review. 2. R... ⇲
 
Customization issue

Inability to set filters

Fix: 1. Explore app settings: Check the app's settings or preferences to see if there are any options to enable or adjust filters for searches or... ⇲
 
Account issue

Inability to cancel account

Fix: 1. Look for cancellation options: Check the app settings or account management section for any options related to account cancellation or de... ⇲
 
Payments issue

Automatic monthly payments without consent

Fix: 1. Review subscription settings: Go to your account settings within the app to check for any subscription management options that allow you... ⇲

Blocked profiles after payment

Fix: 1. Review payment confirmation: Check your payment confirmation to ensure that the transaction was successful and that you have access to th... ⇲
 
Search issue

Limited search results on app

Fix: 1. Broaden search criteria: Adjust your search parameters to include a wider range of options, such as age, location, or interests, to incre... ⇲
 
Ads issue

Misleading free trial features

Fix: 1. Read terms and conditions: Before starting a free trial, carefully read the terms and conditions to understand what features are included... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
78.0%

Good experience
12.2%

Neutral
9.8%

~ from our NLP analysis of 41 combined software ratings.

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 Private Data JWed collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Premium: $29.99 Enabled access to all users and all features.
  2. Premium: $29.99 Enabled access to all users and all features.
  3. Premium: $34.95 Enabled access to all users and all features.
  4. Premium: $29.99 Enabled access to all users and all features.
  5. Basic: $21.95 Enable access to basic features.
  6. Conversation Token: $4.99 A token to open a conversation page with a matched user.
  7. Premium: $29.99 Enabled access to all users and all features.
  8. 6 months premium: $179.99 Enabled access to all users and all features.
  9. Premium: $29.99 Enabled access to all users and all features.
  10. Basic with free trail: $9.99 Enable access to basic features.