fix problems on Osmosis [iphone]

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—— Run into issues on Osmosis? Get help pending when official support gets back to you!

Osmosis: Medical School Notes
Info:
company: Knowledge Diffusion
: https://help.osmosis.org/
: www.osmosis.org
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Loading issue

Videos often fail to load

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. 2. Clear the app's cac... ⇲
 
Screen issue

Black screen when reopening app

Fix: 1. Force close the app by swiping it away in the app switcher. 2. Restart your iPhone and then reopen the app. This can help reset any tempo... ⇲
 
UI issue

Navigation is not intuitive

Fix: 1. Familiarize yourself with the app layout by exploring each section. Look for a tutorial or help section within the app that may provide g... ⇲

Osmosis lacks smooth user experience

Fix: 1. Ensure your iPhone is updated to the latest iOS version, as this can improve app performance. 2. Clear the app's cache if that option is... ⇲
 
Content issue

Missing organ systems in question bank

Fix: 1. Check for updates in the app to ensure you have the latest content. Go to the App Store and see if an update is available for Osmosis.... ⇲

Flashcards and quizzes inaccessible

Fix: 1. Ensure you are logged into your account. Log out and log back in to refresh your session. 2. Check for any app updates that may address t... ⇲

Inability to access high yield notes on app

Fix: 1. Ensure you are logged into your account and that your subscription is active. 2. Check for updates in the App Store to ensure you have th... ⇲
 
Search issue

Search functionality is poor

Fix: 1. Use specific keywords or phrases when searching to improve results. 2. Try searching for content in different sections of the app to see... ⇲
 
Glitches issue

Osmosis is glitchy and slow

Fix: 1. Close other apps running in the background to free up resources. 2. Restart your iPhone to clear any temporary glitches that may be affec... ⇲
 
Customization issue

Limited features compared to website

Fix: 1. Familiarize yourself with the features available on the app and prioritize using those. 2. Use the web version for features that are not... ⇲
 
Downloads issue

Download feature often retrieves wrong videos

Fix: 1. Double-check the video title and description before downloading to ensure you are selecting the correct video. 2. If the issue persists,... ⇲
 
Video issue

Videos stay in completed mode and cannot be replayed

Fix: 1. Check if there is an option to reset the video status in the app settings. 2. If not, try uninstalling and reinstalling the app to reset... ⇲
 
Account issue

Subscription confusion regarding access to features

Fix: 1. Review your subscription details in the app settings to understand what features are included. 2. Check the Osmosis website for a detaile... ⇲
 
Notifications issue

Push notifications can be overwhelming

Fix: 1. Go to Settings > Notifications > Osmosis and adjust the notification settings to reduce the frequency or type of notifications you receiv... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.2%

Bad experience
3.0%

Neutral
1.7%

~ from our NLP analysis of 3,215 combined software ratings.

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 Private Data Osmosis collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Osmosis Full Access Monthly: $16.99 Comprehensive medical content library
  2. Osmosis Full Access Monthly: $16.99 Comprehensive medical content library.
  3. Osmosis Full Access Monthly: $16.99 Comprehensive medical content library
  4. Osmosis Full Access Yearly: $199.99 Comprehensive medical content library
  5. Osmosis Suite Access Yearly: $299.00 Comprehensive medical content library
  6. Osmosis Full Access 6 Month: $179.99 Comprehensive medical content library
  7. Basic Sciences Access 6 Month: $179.00 Comprehensive medical content library
  8. Basic Sciences Access Yearly: $199.99 Comprehensive medical content library
  9. Osmosis Suite Access 6 Month: $279.00 Comprehensive medical content library
  10. Clinical Science 6 Month: $129.00 Comprehensive medical content library