fix problems on SkillRow [iphone]

—— Run into issues on SkillRow? Get help pending when official support gets back to you!

SkillRow

Info:

company: Technogym

: http://www.technogym.com/gb/contacts/

: www.technogym.com

Chat with our AI-based SkillRow Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Data disappears after sessions

Fix: Ensure that you are properly saving your session data before exiting the app. After completing a session, look for a 'Save' or 'Finish' butt... »»

Inadequate display time for capturing results

Fix: Adjust the display settings in the app. Go to the settings menu and look for options related to display time or session results. If availabl... »»

Settings issue

Difficult to program monitor

Fix: Refer to the user manual or help section within the app for guidance on programming the monitor. Look for step-by-step instructions or video... »»

App does not remember user preferences

Fix: Go to the app settings and look for an option to save user preferences. Ensure that this option is enabled so that your preferences are reta... »»

Customization issue

Limited cleaning access for seat rollers

Fix: Check if the seat rollers can be accessed by removing any covers or panels. Look for screws or clips that may be holding the cover in place... »»

Compatibility issue

No Apple Health data integration

Fix: Check the app settings to see if there is an option to connect to Apple Health. If available, follow the prompts to link your accounts and e... »»

Syncing issue

Half of sessions do not save

Fix: Ensure that you have a stable internet connection while using the app, as poor connectivity can affect data saving. If possible, switch to a... »»

App fails to save completed workouts

Fix: After completing a workout, make sure to tap the 'Save' button if prompted. If the app does not prompt you, check the settings for any auto-... »»

Data recording pauses and does not save

Fix: Ensure that the app has permission to run in the background. Go to your iPhone settings, find the app, and check if background app refresh i... »»

Features issue

Cannot manually add workouts

Fix: Check the app's workout library or settings to see if there is an option to add custom workouts. If available, follow the prompts to create... »»

Bugs issue

QR code leads to wrong app

Fix: Double-check the QR code to ensure it is scanned correctly. If the app is not the intended one, try searching for 'SkillRow' directly in the... »»

Audio issue

No audio playback on videos

Fix: Check the volume settings on your iPhone to ensure that it is not muted or set to a low volume. Also, check the app's settings for any audio... »»