—— Run into issues on Any Distance Running Tracker? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To prevent the calorie count from resetting, ensure that you save your workout session before closing the app. You can do this by tapping th... ⇲
Fix: Clear the app's cache to help resolve persistent bugs. Go to your iPhone's Settings > General > iPhone Storage, find the running tracker app... ⇲
Fix: If you are uncomfortable providing your phone number, check if the app offers an alternative sign-up method, such as using an email address... ⇲
Fix: Ensure that you are meeting all the criteria for the achievements you are trying to unlock. Check the app's achievement section for specific... ⇲
Fix: Check if the app has a feature to merge or delete duplicate entries. Go to your activity log and look for options to manage entries. If dupl... ⇲
Fix: To mitigate the issue of the app subtracting from your fitness rings, try to track your workouts using the built-in Apple Workout app instea... ⇲
Fix: Make sure that location services are enabled for the app. Go to your iPhone's Settings > Privacy > Location Services, find the running track... ⇲
Fix: Review the app's settings to see if you can customize which health metrics you share. Some apps allow you to limit the data shared while sti... ⇲
Fix: To avoid the app hanging, try downloading your workout data before going out for a run. This way, you can access the app offline without it... ⇲
Fix: Ensure that the app has permission to sync with Apple Health. Go to your iPhone's Settings > Health > Data Access & Devices, find the runnin... ⇲
Fix: Check if the app has an option to manually import data from Garmin devices. Some apps allow you to upload workout files directly from Garmin... ⇲
Fix: If the app does not support stepper machines, consider using a different app that specializes in tracking workouts on such equipment. Look f... ⇲