fix problems on Legion Work [iphone]

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Legion Workforce Engagement
Info:
company: Legion Technologies Inc.
: http://www.legion.co
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UI issue

Recent format change hides scheduled shifts

Fix: Look for any filter options on the schedule screen that may be hiding shifts. Ensure that all relevant filters are set to show all shifts.... ⇲

Cannot view clocked hours

Fix: Navigate to the timesheet or hours section of the app. If this section is missing, check for any updates or changes in the app layout that m... ⇲

Timesheet visibility removed

Fix: Check if there are any settings within the app that allow you to toggle visibility for timesheets. Sometimes, features can be hidden in the... ⇲

Inability to manually input hours on mobile

Fix: Check if there is a specific section in the app for entering hours manually. Sometimes, this feature may be hidden under a different menu.... ⇲

Home tab shows limited upcoming shifts

Fix: Check if there are any filter settings that limit the number of shifts displayed. Adjust these settings to show more shifts if possible. O... ⇲

Timesheet section removed

Fix: Check for any updates or changes in the app that may have relocated the timesheet feature. Sometimes, features are moved rather than removed... ⇲

Incorrect dates displayed

Fix: Check your device's date and time settings to ensure they are set correctly. Go to Settings > General > Date & Time and enable 'Set Automati... ⇲

No visibility of employees on break

Fix: Check if there are any settings in the app that allow you to view employee statuses. Sometimes, this feature may be hidden in the settings.... ⇲

Sales data on main screen is inaccurate

Fix: Check for any updates to the app that may address inaccuracies in sales data. Sometimes, bugs are fixed in newer versions. OR If the sale... ⇲
 
Uploads issue

Low-quality image uploads

Fix: Ensure that images are taken in good lighting and at a high resolution before uploading. Use the phone's camera settings to adjust the quali... ⇲
 
Notifications issue

Poor notification system for messages

Fix: Check the app's notification settings in the iPhone settings. Ensure that notifications are enabled for the Legion Workforce Engagement app... ⇲

No notification for schedule changes

Fix: Ensure that notifications are enabled for the app in your iPhone settings. Go to Settings > Notifications > Legion Workforce Engagement and... ⇲
 
Settings issue

Availability settings override previous schedules

Fix: Review the availability settings regularly and ensure they are updated as needed. Communicate with your supervisor if there are conflicts wi... ⇲
 
Updates issue

Update changes schedule layout incorrectly

Fix: After an update, restart the app to see if the layout issue resolves itself. Sometimes, a simple restart can fix display problems. OR If... ⇲

Inconsistent schedule updates

Fix: Regularly refresh the schedule screen by pulling down to ensure you are viewing the latest updates. OR Communicate with your supervisor o... ⇲
 
Login issue

Constantly logs users out

Fix: Check your internet connection. A weak connection can cause the app to log out frequently. Try switching between Wi-Fi and mobile data to se... ⇲
 
Bugs issue

Error when viewing total hours worked

Fix: Try logging out and logging back into the app to refresh your session. This can sometimes resolve display errors. OR If the error persist... ⇲

Missing clock in/out times

Fix: Check the timesheet section of the app to see if clock in/out times are recorded there. If not, try refreshing the app. OR If the times a... ⇲
 
Crashes issue

Frequent app crashes

Fix: Make sure your iPhone's operating system is up to date. Go to Settings > General > Software Update to check for updates. OR Try uninstall... ⇲
 
Slow issue

Slow and laggy performance

Fix: Close other apps running in the background to free up memory. Double-tap the home button and swipe up on apps to close them. OR Restart y... ⇲
 
Customization issue

Lack of app widget for quick access

Fix: Check if the app has any widget options in the widget gallery. Swipe right on your home screen to access widgets and tap 'Edit' to see if Le... ⇲
 
Freezing issue

Freezes on unavailability screen

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then reopen the app. OR If the issue... ⇲
 
Payments issue

Instant pay feature not functioning

Fix: Check if there are any updates available for the app that may fix the instant pay feature. OR If the feature is not working, consider usi... ⇲
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 what users are saying
Good experience
96.9%

Neutral
1.9%

Bad experience
1.3%

~ from our NLP analysis of 40,026 combined software ratings.

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 Private Data Legion Work collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers