fix problems on Florida Times-Union [iphone]

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Florida Times-Union
Info:
company: Gannett
: https://help.jacksonville.com
: www.jacksonville.com
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Ads issue

Ads cover articles

Fix: 1. Close or minimize ads: If ads are covering content, try tapping the 'X' or 'Close' button on the ad to dismiss it. This may allow you to... ⇲

Frequent pop-up ads

Fix: 1. Close pop-ups immediately: When a pop-up ad appears, look for a close button (usually an 'X' in the corner) to dismiss it quickly. 2. Use... ⇲
 
Slow issue

Slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening other apps or website... ⇲
 
Login issue

Inconsistent login experience

Fix: 1. Ensure correct credentials: Double-check that you are entering the correct username and password. If you have forgotten your password, us... ⇲
 
Privacy issue

Targeted advertising cannot be opted out

Fix: 1. Adjust privacy settings: Go to your iPhone Settings > Privacy > Advertising. Turn on 'Limit Ad Tracking' to reduce targeted ads across ap... ⇲
 
UI issue

Poor resizing of articles

Fix: 1. Use pinch-to-zoom: If articles are not displaying well, try using the pinch-to-zoom gesture to adjust the size of the text and images for... ⇲

Inability to print easily

Fix: 1. Use the share feature: Open the article you want to print, tap the share icon (usually a square with an arrow), and look for a 'Print' op... ⇲

Cluttered interface

Fix: 1. Customize your view: Check if the app allows you to customize the layout or hide certain sections. Look for settings that let you adjust... ⇲

Missing detailed sections

Fix: 1. Explore all categories: Make sure to check all available categories or sections within the app. Sometimes, detailed sections are nested u... ⇲

Poor user interface design

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features better. This can help you n... ⇲
 
Account issue

Limited access to subscription content

Fix: 1. Verify your subscription: Ensure that your subscription is active and that you are logged in with the correct account that has access to... ⇲
 
Loading issue

Delayed access to content

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. If you are on Wi-Fi, try switching to cellular data or vice... ⇲
 
Security issue

Requires captcha for login

Fix: 1. Ensure a stable connection: Captchas may appear more frequently if your internet connection is unstable. Make sure you have a reliable co... ⇲
 
Crashes issue

Florida Times-Union crashes often

Fix: 1. Update the app: Ensure you are using the latest version of the Florida Times-Union app, as updates often fix bugs that cause crashes. Go... ⇲
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 what users are saying
Good experience
73.0%

Bad experience
22.7%

Neutral
4.3%

~ from our NLP analysis of 423 combined software ratings.

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 Private Data Florida Times-Union collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

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