fix problems on Cleaner One [iphone]

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—— Run into issues on Cleaner One? Get help pending when official support gets back to you!

Cleaner One - Clean Storage
Info:
company: Trend Micro, Incorporated
: http://www.trendmicro.com/
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Bugs issue
Lack of detailed cleaning report

Fix: 1. Check app settings: Look for any settings within Cleaner One that may allow you to enable detailed reports or logs of the cleaning proces... »»
 
Ads issue
Ads pop-up close button is unresponsive

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom on newer iPhones) to view all open apps. Swipe up on Cleaner... »»
 
Support issue
No help instructions available

Fix: 1. Explore the app: Navigate through the app to see if there are any hidden help sections or tooltips that provide guidance on using the fea... »»
Limited support or FAQ available

Fix: 1. Search online: Look for user forums or communities where other users may have shared solutions or tips regarding Cleaner One. 2. Explore... »»
 
Crashes issue
App cancels functions unexpectedly

Fix: 1. Restart your iPhone: A restart can often resolve temporary glitches that cause apps to behave unexpectedly. 2. Ensure sufficient storage:... »»
 
Customization issue
No option for exact duplicate finding

Fix: 1. Use manual comparison: After the app identifies duplicates, manually check the files to determine if they are exact duplicates before del... »»
No boost option for memory

Fix: 1. Manually close background apps: Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe up on apps to close t... »»
 
Battery issue
App consumes excessive power during scanning

Fix: 1. Limit background activity: Go to Settings > Battery and check which apps are consuming the most power. Limit background activity for Clea... »»
 
Security issue
No virus removal feature

Fix: 1. Use a dedicated antivirus app: Consider downloading a reputable antivirus app from the App Store, such as Norton Mobile Security or McAfe... »»
 
Background issue
App does not scan in the background

Fix: 1. Use the app when not using the phone: Schedule scans for times when you are not actively using your phone, such as overnight. 2. Check fo... »»
 
UI issue
Unclear what files are cleaned

Fix: 1. Review app settings: Check if there are options within Cleaner One to customize what types of files are cleaned. This may provide more cl... »»
 
Payments issue
Requires payment for full functionality

Fix: 1. Explore free features: Use the free features of Cleaner One to manage your storage effectively without needing to pay for premium options... »»
 
Privacy issue
Developer deletes negative reviews

Fix: 1. Share your experience on other platforms: Consider sharing your feedback on social media or tech forums where other users can see your re... »»
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
90.0%

Bad experience
5.8%

Neutral
4.3%

~ from our NLP analysis of 6,415 combined software ratings.

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 Private Data Cleaner One collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Unlock All Features: $0.00 Unlock premium features (One-time purchase)
  2. Upgrade to VIP: $5.99 Unlock premium features (Yearly auto-renew)
  3. Upgrade to Premium Services: $1.99 Unlock premium features (Monthly auto-renew)
  4. Remove ADs: $6.99 Remove all ADs