fix problems on Lululemon Studio [iphone]

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—— Run into issues on Lululemon Studio? Get help pending when official support gets back to you!

lululemon Studio
Info:
company: Stealth Fitness Co.
: https://mirror.kustomer.help/
: lululemonstudio.com
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Network issue
Apple Watch app disconnects

Fix: 1. Ensure Bluetooth is enabled: On your iPhone, go to Settings > Bluetooth and make sure Bluetooth is turned on. 2. Restart both devices: R... ⇲
Heart rate monitor connectivity problems

Fix: 1. Check Bluetooth connection: Ensure that your heart rate monitor is paired with your iPhone via Bluetooth. Go to Settings > Bluetooth and... ⇲
 
Bugs issue
Inaccurate calorie tracking

Fix: 1. Ensure proper setup: Make sure your profile in the app is set up correctly with accurate weight, height, and age, as these factors affect... ⇲
lululemon Studio does not categorize workouts in Activity

Fix: 1. Check app settings: Go to the app settings and look for options related to workout categorization. Ensure that all relevant settings are... ⇲
Inconsistent workout tracking

Fix: 1. Ensure proper setup: Make sure your profile is set up correctly with accurate personal information that affects tracking. 2. Use a heart... ⇲
 
UI issue
Difficulty scrolling through programs

Fix: 1. Update the app: Ensure you have the latest version of the app, as updates may improve performance and scrolling issues. 2. Restart the a... ⇲
lululemon Studio only works in landscape mode on iPhone

Fix: 1. Check orientation lock: Ensure that your iPhone's orientation lock is turned off. Swipe down from the top-right corner to access the Cont... ⇲
No clear method for program tracking on dashboard

Fix: 1. Explore dashboard settings: Check the app's dashboard settings to see if there are options to customize what is displayed. 2. Use notes:... ⇲
 
Audio issue
Sound quality issues

Fix: 1. Check volume settings: Ensure that the volume on your iPhone is turned up and not muted. Also, check the app's internal volume settings.... ⇲
No option to mute music without muting instructor

Fix: 1. Adjust volume settings: Check the app's audio settings to see if there are separate volume controls for music and instructor audio. 2. U... ⇲
 
Support issue
Delivery and setup problems

Fix: 1. Review delivery confirmation: Check your email for delivery confirmation and tracking information to ensure your order is on its way. 2.... ⇲
Customer service is lacking

Fix: 1. Use online resources: Check the Lululemon website for FAQs, troubleshooting guides, and community forums that may address your issues. 2... ⇲
 
Customization issue
Limited advanced yoga classes

Fix: 1. Explore other platforms: Consider using other fitness apps or platforms that offer a wider range of advanced yoga classes. 2. Request cl... ⇲
 
Slow issue
Slow app performance during workouts

Fix: 1. Close background apps: Double-tap the home button and swipe up on apps to close them, freeing up resources for the Lululemon app. 2. Res... ⇲
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 what users are saying
Good experience
52.3%

Bad experience
37.8%

Neutral
9.9%

~ from our NLP analysis of 916 combined software ratings.

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FORM for you
Open: Breathwork + Meditation

 Private Data lululemon Studio collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics