—— Run into issues on CSULB SRWC GO? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your device's settings to ensure that background app refresh is enabled for the CSULB SRWC GO app. Go to Settings > General > Backgrou... ⇲
Fix: Ensure that your internet connection is stable. Switch between Wi-Fi and cellular data to see if the loading speed improves. You can also tr... ⇲
Fix: After an update, it’s common for apps to have temporary glitches. Try logging out and then logging back in. If that doesn’t work, restart yo... ⇲
Fix: Double-check your username and password for any typos. Ensure that Caps Lock is not on and that you are entering the correct case-sensitive... ⇲
Fix: Ensure that you are using the correct username and password. If you have recently changed your password, make sure you are entering the new... ⇲
Fix: If the app does not have a save login feature, consider using a password manager app to store your credentials securely and autofill them wh... ⇲
Fix: Make sure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping your de... ⇲
Fix: While the app may not support two-step verification, you can enhance your account security by using a strong, unique password and changing i... ⇲
Fix: Check the app settings to see if there are any options to enable tracking features. Sometimes these features are hidden in the settings menu... ⇲
Fix: Check if there are any settings in the app that allow for automatic check-in. Sometimes these features are hidden in the app settings. OR... ⇲
Fix: If the app redirects you to a webpage, check if there are any app settings that allow you to enable in-app features instead of using the bro... ⇲
Fix: Try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and experiment with different settings to see if it... ⇲
Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to cellular data or vice versa to see if that reso... ⇲
Fix: Close any background apps that may be using resources. Double-click the home button (or swipe up from the bottom on newer models) and swipe... ⇲
Fix: Ensure that your camera lens is clean and unobstructed. Sometimes dirt or smudges can affect scanning capabilities. OR Try adjusting the... ⇲
Fix: If possible, try to visit during off-peak hours to reduce wait times. Check the facility's schedule for less busy times. OR Consider usin... ⇲