fix problems on Marley Spoon [iphone]

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—— Run into issues on Marley Spoon? Get help pending when official support gets back to you!

Marley Spoon
Info:
company: Marley Spoon AG
: https://marleyspoon.com/contact
: marleyspoon.com
Chat with our AI-based Marley Spoon Support
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UI issue

Light gray, thin fonts are hard to read

Fix: Adjust the display settings on your iPhone. Go to Settings > Display & Brightness and increase the text size or enable Bold Text. This can m... ⇲

Confusing instructions

Fix: If you find the instructions unclear, try breaking them down into smaller steps. Write down each step in your own words to clarify the proce... ⇲

Recent UI changes negatively impact browsing

Fix: Take some time to familiarize yourself with the new layout. Explore the app's features and settings to see if there are any new filtering or... ⇲
 
Features issue

Removed favoriting recipes feature

Fix: As a workaround, take screenshots of your favorite recipes and save them in a dedicated album in your Photos app. This way, you can easily a... ⇲

Inability to rate recipes in-app

Fix: Keep a personal log of the recipes you try and rate them in a notes app. This can help you remember which recipes you liked or disliked for... ⇲
 
Bugs issue

Missing recipe cards in boxes

Fix: Check your delivery box thoroughly, as recipe cards may sometimes be tucked away or stuck to the bottom. If you still can't find them, take... ⇲

Frequent missing ingredients

Fix: Before cooking, double-check the ingredients you received against the recipe. If something is missing, consider substituting with similar in... ⇲
 
Customization issue

No option for 3 servings

Fix: If you need to adjust a recipe for 3 servings, calculate the ingredient amounts based on the 2 or 4 serving options provided. For example, u... ⇲

Limited breakfast options

Fix: If breakfast options are limited, consider using lunch or dinner recipes that can be adapted for breakfast. For example, a savory dish can b... ⇲

Lack of variety in protein options

Fix: If you find the protein options limited, try mixing and matching proteins from different recipes to create your own meals. This can add vari... ⇲
 
Notifications issue

Delayed delivery notifications

Fix: Ensure that your app notifications are enabled. Go to Settings > Notifications > Marley Spoon and make sure notifications are allowed. This... ⇲
 
Support issue

Poor customer service response times

Fix: If you need assistance, try using the app's FAQ or help section first. Many common issues may have documented solutions that can save you ti... ⇲
 
Quality issue

Inconsistent quality of produce

Fix: Inspect your produce upon delivery and take photos of any items that are not up to standard. This can help you keep track of quality issues... ⇲
 
Delivery issue

Frequent delivery issues

Fix: Keep track of your delivery schedule and set reminders for yourself. This can help you be prepared for any potential issues and ensure you a... ⇲

Late arrivals with spoiled items

Fix: If your delivery arrives late, check the items immediately. If any are spoiled, take photos and document the issue for your records. OR C... ⇲
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 what users are saying
Good experience
93.2%

Bad experience
3.8%

Neutral
3.1%

~ from our NLP analysis of 7,930 combined software ratings.

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 Private Data Marley Spoon collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics