fix problems on MyEPB [iphone]

—— Run into issues on MyEPB? Get help pending when official support gets back to you!

MyEPB

Info:

company: Electric Power Board

: https://epb.com/support/topic/mobile-app/

: epb.com

Chat with our AI-based MyEPB Support

🛠️ Common MyEPB Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

MyEPB freezes while watching stream

Fix: 1. Close the app completely: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to vi... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage. Find MyEPB and tap on it. If there’s an option to 'Offload App', do that to c... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Open the App Store, tap on your profile icon, and check for updates for MyEPB. Installing the latest version can fix bugs... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: If MyEPB allows for downloading specific content, look for a download option within the app while conne... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if MyEPB has a help or FAQ section within the app. This can provide immediate answers to common issues without... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > MyEPB. Ensure that notifications are enabled and set to your preference (e.... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app’s layout and features. Look for a tutorial or help section that may... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings to see if there are any hidden customization options that you may have missed. 2. Use alternati... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and turn it off for MyEPB. This can help reduce battery drai... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for MyEPB. If not, consider upgrading your device if possibl... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

60.9%

Good experience

30.4%

Neutral

8.7%

~ from our NLP analysis of 23 combined software ratings.

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Private Data MyEPB collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics