fix problems on Escape Room [iphone]

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—— Run into issues on Escape Room? Get help pending when official support gets back to you!

Escape Room: HOPE
Info:
company: Pham Anh
: https://teamhoppi.com
: zenga.com.vn
Chat with our AI-based Escape Room Support
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Ads issue

Paid for no ads but still have ads

Fix: Log out of your account in the game and log back in. This can sometimes refresh your purchase status and remove ads if you have paid for an... ⇲
 
Crashes issue

Game crashes frequently

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. Keeping your... ⇲
 
UI issue

Navigation issues lead to frustration

Fix: Familiarize yourself with the game controls by reviewing any tutorial or help section available in the game. Understanding the navigation me... ⇲
 
Bugs issue

Hints often do not work

Fix: Check if there are any updates available for the game. Developers often release patches that fix issues with game functionality, including h... ⇲

Items do not respond properly

Fix: Ensure that your device's screen is clean and free from smudges, as this can affect touch sensitivity. Use a microfiber cloth to clean the s... ⇲

Hints are not helpful

Fix: Try to analyze the hints critically and see if there are alternative interpretations that could lead to a solution. Sometimes, hints are vag... ⇲

Game resets progress on navigation errors

Fix: Regularly save your progress if the game has a manual save feature. This can help you avoid losing progress due to navigation errors. OR... ⇲

Inconsistent hint functionality

Fix: Keep track of when hints work and when they don’t. This can help you identify patterns and understand the conditions under which hints are a... ⇲
 
Screen issue

Black screen when trying to access hints

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then, reopen the app to see if the issue... ⇲
 
Gameplay issue

Game lacks sufficient levels

Fix: Check for any updates or new content releases in the App Store. Developers may add new levels over time, so keeping the app updated is essen... ⇲

Limited item interaction

Fix: Explore all possible interactions with items. Sometimes, items can be combined or used in specific sequences that may not be immediately obv... ⇲

Game is too easy

Fix: Challenge yourself by setting personal goals, such as completing levels within a certain time frame or without using hints. OR Look for c... ⇲

Lack of engaging content

Fix: Participate in community discussions to find out if there are any unofficial challenges or fan-made content that can enhance your gameplay e... ⇲

Game lacks challenge compared to real escape rooms

Fix: Create your own challenges by setting rules for yourself, such as completing levels without hints or within a time limit. OR Look for onl... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
88.0%

Bad experience
7.7%

Neutral
4.2%

~ from our NLP analysis of 1,554 combined software ratings.

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 Private Data Escape Room collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Remove Ads!: $2.99 Remove Ads! Read hints without watching video