—— Run into issues on Status Tool? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Status Tool a... ⇲
Fix: 1. Ensure that the XGPS150A is fully charged and powered on. 2. Go to the Bluetooth settings on your iPhone (Settings > Bluetooth) and ensur... ⇲
Fix: OR ⇲
Fix: 1. Check the app's compatibility list on the App Store or the developer's website to confirm if your device is supported. 2. If your device... ⇲
Fix: 1. Check the app's documentation or website for a list of features available on your specific device model. 2. If certain features are not a... ⇲
Fix: 1. Ensure you are using a compatible web browser to access the firmware update page. 2. Clear your browser's cache and cookies, then try acc... ⇲
Fix: 1. Check the calibration settings in the app. Go to the settings menu and look for a calibration option. Follow the instructions to recalibr... ⇲
Fix: 1. Go to the app settings and look for the zeroing or calibration option. Follow the instructions to reset the zeroing function. 2. Ensure t... ⇲
Fix: 1. Check if the app has a calibration option for altitude and follow the instructions to calibrate it. 2. Ensure that your device has a clea... ⇲
Fix: 1. Ensure both apps are using the same reference point for altitude (e.g., sea level). 2. Check if both apps are updated to the latest versi... ⇲