fix problems on Maple [iphone]

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—— Run into issues on Maple? Get help pending when official support gets back to you!

Maple: Family Organizer
Info:
company: Grow Maple Inc.
: https://api.growmaple.com/support
: growmaple.com
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Payments issue

Billing structure is confusing for households

Fix: To better understand the billing structure, review the pricing details in the app's settings or on the App Store page. Create a spreadsheet... ⇲
 
Bugs issue

Error messages when adding information

Fix: If you encounter error messages, try restarting the app. Close it completely and reopen it. If the issue persists, check for app updates in... ⇲
 
Crashes issue

Crashes and data loss when updating lists

Fix: To prevent crashes, regularly save your lists by taking screenshots or using the 'Export' feature if available. This way, you have a backup... ⇲
 
Customization issue

Cannot customize calendar defaults

Fix: While customization options may be limited, you can manually adjust events as you create them. Consider setting a reminder for yourself to a... ⇲

No public holiday integration in calendar

Fix: To manually add public holidays, check your local government or holiday calendar online and add them as events in your Maple calendar. You c... ⇲

Cannot set task events to not show on main calendar

Fix: As a workaround, create a separate calendar within the app for tasks and keep it hidden from your main view. This way, you can manage tasks... ⇲

No option to duplicate events or set specific recurring events

Fix: To duplicate events, manually create a new event and copy the details from the previous one. For recurring events, set them to repeat as oft... ⇲

No option to keep completed tasks visible

Fix: To keep track of completed tasks, consider creating a separate list for completed tasks. Move tasks there instead of deleting them, so you c... ⇲

No widgets available

Fix: While widgets are not available, you can create shortcuts on your home screen that link directly to specific features in the app for quicker... ⇲

No option to change font color in notes

Fix: If you need to differentiate notes, consider using symbols or emojis to categorize them visually. This can help you quickly identify differe... ⇲
 
Account issue

Cannot add family members without inviting them

Fix: If you want to add family members without sending invites, consider creating a shared account that everyone can access. This way, you can ma... ⇲
 
Syncing issue

Cannot connect events with associated to-do lists

Fix: As a workaround, create a note within the event that lists the associated to-do items. This way, you can keep track of tasks related to spec... ⇲
 
Uploads issue

Cannot attach pictures to notes

Fix: To include images, consider using a different note-taking app that allows image attachments and link it to your Maple notes. You can referen... ⇲
 
Features issue

Limited features in meal planning

Fix: To enhance meal planning, consider using a dedicated meal planning app alongside Maple. You can manually input meal plans into Maple for tra... ⇲
 
UI issue

Grocery list dragging is finicky

Fix: If dragging items is difficult, try using the 'Edit' mode if available, which may allow you to rearrange items more easily. Alternatively, y... ⇲

Maple layout is inconsistent after updates

Fix: If the layout changes disrupt your usage, try resetting the app settings to default if that option is available. This can sometimes resolve... ⇲
 
Compatibility issue

Limited to mobile/iPad/Google Play app

Fix: If you need to access Maple on a larger screen, consider using a screen mirroring app to display your mobile device on your computer. This a... ⇲

iPad and Mac versions are not optimized for screen size

Fix: To improve usability, try adjusting the display settings on your iPad or Mac. Go to Settings > Display and adjust the resolution or scaling... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
83.1%

Bad experience
10.0%

Neutral
7.0%

~ from our NLP analysis of 834 combined software ratings.

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 Private Data Maple collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers

  Cost of Subscriptions
  1. Maple (monthly): $9.99 All premium features and unlimited FAST uses
  2. Maple (monthly): $7.99 Restricted access to some premium features
  3. Maple (annual): $75.99 Unlock access to premium features
  4. Maple (monthly): $7.99 Restricted access to some premium features
  5. Maple (monthly): $9.99 Unlock access to all premium features
  6. Maple (annual): $4.99 Unlimited access to all premium features
  7. Maple (monthly): $4.99 Unlimited access to all premium features
  8. Maple Basic (monthly): $4.99 Removes all sponsorship placements
  9. Maple (monthly): $6.99 Unlimited access to all premium features
  10. Maple (annual): $75.99 Unlock access to premium features