fix problems on Tube Map [iphone]

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—— Run into issues on Tube Map? Get help pending when official support gets back to you!

Tube Map - London Underground
Info:
company: Mapway Limited
: https://www.mapway.com/contact/
: www.mapway.com
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UI issue

Confusing interface

Fix: Take some time to explore the app's features and settings. Familiarize yourself with the layout and available options to improve navigation.... ⇲

Lacks direction information for routes

Fix: Use the app's search function to manually input your starting point and destination, which may provide clearer route options and directions.... ⇲

Does not provide final destination names

Fix: Check if there is an option in the settings to enable detailed route information, including final destination names. OR Manually verify t... ⇲

Difficult to navigate for tourists

Fix: Familiarize yourself with the London Underground system by reviewing maps and guides available online before using the app. OR Consider u... ⇲

Not intuitive for first-time users

Fix: Take advantage of any introductory tutorials or help sections within the app to learn how to use it effectively. OR Ask a friend or fello... ⇲
 
Network issue

Offline functionality limited

Fix: Download the map for offline use if the app provides that option. Look for a 'Download Map' feature in the settings or main menu. OR Cons... ⇲

Requires cell service for full functionality

Fix: Download the necessary maps and data while connected to Wi-Fi to use the app offline as much as possible. OR Consider using a portable Wi... ⇲

Overly reliant on internet connectivity

Fix: Download maps and relevant data while connected to Wi-Fi to minimize reliance on internet connectivity when using the app. OR Consider us... ⇲
 
Updates issue

Inaccurate or outdated map information

Fix: Ensure that the app is updated to the latest version, as updates often include corrections to map data. Check the App Store for updates. O... ⇲

Redundant features compared to other apps

Fix: Explore the app settings to customize which features you want to use, potentially streamlining your experience. OR Identify the specific... ⇲

Limited information on train status

Fix: Check if there is a feature within the app to enable real-time train status updates, and ensure notifications are turned on. OR Use the o... ⇲
 
Payments issue

Subscription model after initial purchase

Fix: Review the app's features to determine if the subscription offers significant benefits that justify the cost. If not, consider using the app... ⇲
 
Ads issue

Ads persist despite payment for ad-free version

Fix: Check your purchase history in the App Store to confirm that the ad-free version was successfully purchased and is linked to your account.... ⇲
 
Compatibility issue

Inconsistent performance across different devices

Fix: Ensure that all devices are running the latest version of the app and the operating system to improve performance consistency. OR Clear t... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.3%

Bad experience
3.9%

Neutral
2.8%

~ from our NLP analysis of 17,606 combined software ratings.

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 Private Data Tube Map collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium Yearly + Trial: $9.99 Help us to keep improving the app
  2. Premium Monthly: $3.99 Help us to keep improving the app
  3. Premium Yearly: $9.99 Help us to keep improving the app
  4. Premium Weekly: $1.99 Help us to keep improving the app
  5. Premium Lifetime: $24.99 Unlock forever on your App Store account
  6. Remove Ads Yearly: $7.99 Help us to keep improving the app
  7. Premium Yearly: $9.99 Help us to keep improving the app
  8. Premium Monthly: $3.99 Help us to keep improving the app