fix problems on Poke Album [iphone]

—— Run into issues on Poke Album? Get help pending when official support gets back to you!

Poke Album

Info:

company: Alexander Demurov

: https://pokealbum.app/#contact

Chat with our AI-based Poke Album Support

🛠️ Common Poke Album Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

OCR technology needs improvement

Fix: Ensure that the app is updated to the latest version, as updates often include improvements to OCR technology. Check the App Store for any a... ⇲

Poke Album crashes when scanning screenshots

Fix: Try clearing the app's cache and data. Go to your iPhone settings, find Poke Album, and look for options to clear cache. If this option is n... ⇲

Crashes issue

Poke Album crashes on startup

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲

Cannot manually input postcards without crashing

Fix: Try restarting your iPhone to clear any temporary issues that may be causing the app to crash. After restarting, attempt to input the postca... ⇲

Syncing issue

Does not automatically import cards with new stickers

Fix: Check the app settings to ensure that the automatic import feature is enabled. Look for options related to imports or syncing and make sure... ⇲

Bugs issue

Misses last letter when scanning collected postcards

Fix: Try adjusting the scanning distance and angle. Sometimes, the OCR may struggle with certain fonts or sizes, so ensure that the postcard is w... ⇲

Location coordinates often incorrect

Fix: Check the settings for location services on your iPhone. Ensure that Poke Album has permission to access your location and that location ser... ⇲

Poke Album does not recognize postcards from in-game Postcard Book

Fix: Ensure that the postcards are in a compatible format and that they are scanned clearly. If the app struggles to recognize them, try rescanni... ⇲

UI issue

Inconsistent handling of friend names in alphabetical list

Fix: Check if there are any settings related to sorting or filtering friend names in the app. Adjust these settings to see if it resolves the inc... ⇲

Glitches issue

Random letters or symbols appear in postcard titles

Fix: Ensure that the postcards are scanned in a clean and clear manner. If the OCR is misreading the text, try rescanning the postcards in better... ⇲

Backup issue

Backup feature crashes

Fix: Ensure that you have enough storage space on your device or iCloud for the backup. Check your storage settings and free up space if necessar... ⇲

Gameplay issue

Lack of tutorial walkthrough

Fix: Explore the app's settings and help sections for any available guides or tips. Sometimes, these resources are hidden within the app. OR L... ⇲

Support issue

FAQ pages are lacking

Fix: Check for any updates to the FAQ section within the app. Sometimes, developers add new content in updates that may not be immediately visibl... ⇲

Customization issue