fix problems on Prisma [iphone]

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—— Run into issues on Prisma? Get help pending when official support gets back to you!

Prisma: Photo Editor, Filters
Info:
company: Prisma labs, inc.
: https://prisma-ai.com/support
: prisma-ai.com
Chat with our AI-based Prisma Support
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Payments issue

High-resolution saving requires subscription

Fix: 1. Use Standard Resolution: If you don’t want to subscribe, use the standard resolution option for saving images. This can usually be found... ⇲

Subscription model limits access to features

Fix: 1. Use Free Features: Focus on using the features available for free. Familiarize yourself with what’s included without a subscription. 2. L... ⇲

High subscription cost for occasional users

Fix: 1. Use Free Features: Take advantage of the free features available in the app without subscribing. 2. Look for Promotions: Keep an eye out... ⇲
 
Network issue

Limited offline functionality

Fix: 1. Download Filters: If the app allows, download your favorite filters while connected to Wi-Fi so you can use them offline later. 2. Use Al... ⇲
 
Bugs issue

Inconsistent filter availability

Fix: 1. Check for Updates: Ensure your app is updated to the latest version, as filter availability can change with updates. 2. Explore Filter Pa... ⇲

Poor handling of panoramic images

Fix: 1. Use Standard Images: Avoid using panoramic images if possible. Instead, use standard images for editing in Prisma. 2. Edit in Segments: I... ⇲
 
Slow issue

Long processing times

Fix: 1. Optimize Image Size: Use smaller image sizes for editing, as larger images take longer to process. 2. Close Background Apps: Ensure no ot... ⇲
 
Freezing issue

Prisma freezes during use

Fix: 1. Restart the App: Close the app completely and reopen it. 2. Free Up Device Resources: Ensure your device has enough free memory by closin... ⇲
 
Privacy issue

Privacy concerns with data collection

Fix: 1. Review Privacy Settings: Go to the app settings and review what data is being collected. Adjust settings to limit data sharing if possibl... ⇲
 
Camera issue

Lack of manual camera controls

Fix: 1. Use a Different Camera App: Consider using a third-party camera app that offers manual controls, then import the photos into Prisma for e... ⇲
 
Login issue

Difficulties with account login and verification

Fix: 1. Reset Password: If you’re having trouble logging in, use the ‘Forgot Password’ feature to reset your password. 2. Check Internet Connecti... ⇲
 
Compatibility issue

Limited desktop version availability

Fix: 1. Use Mobile Version: If you need to edit photos on a desktop, consider using the mobile version through an emulator or simply use your iPh... ⇲

Inability to use legacy filters

Fix: 1. Explore Current Filters: Familiarize yourself with the current filters available and find alternatives that may achieve a similar effect.... ⇲
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 what users are saying
Good experience
94.0%

Neutral
3.4%

Bad experience
2.6%

~ from our NLP analysis of 210,836 combined software ratings.

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 Private Data Prisma collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Unlimited Access: $29.99 Unlock All Styles and 
HD Processing
  2. Prisma Premium – 1 Year: $39.99 Allows an access to HD-photo processing
  3. Premium Monthly: $7.99 300+ Styles, HD processing and more!
  4. Premium Annual Discount: $19.99 Access all features with discount!
  5. Premium 1 Month: $7.99 Unlock all features
  6. Premium Annual: $29.99 Unlock all features
  7. Premium Weekly: $1.99 300+ Styles, HD processing and more!
  8. Premium Annual: $9.99 Access all features
  9. Premium 1 Year: $14.99 Unlock all features
  10. Premium 1 Year: $19.99 Unlock all features