fix problems on AstroVeda [iphone]

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—— Run into issues on AstroVeda? Get help pending when official support gets back to you!

AstroVeda: Your Astrology Guru
Info:
company: Whiterabbit Studio Pvt. Ltd.
: http://astroveda.co
: astroveda.co
Chat with our AI-based AstroVeda Support
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Bugs issue

Incorrect predictions

Fix: 1. Review Your Input: Double-check the information you provided for accuracy. Ensure that your birth date, time, and location are correct, a... ⇲

Inconsistent quality of readings

Fix: 1. Read User Reviews: Check the app store for user reviews to see if others have experienced similar issues. This can help you identify if t... ⇲
 
Payments issue

Payment issues and billing errors

Fix: 1. Check Payment Method: Go to Settings > [Your Name] > Payment & Shipping. Ensure your payment method is valid and has sufficient funds. 2.... ⇲
 
UI issue

Poor app navigation

Fix: 1. Familiarize Yourself with the Layout: Spend some time exploring the app to understand its layout. Look for a help or tutorial section tha... ⇲
 
Login issue

Frequent logouts

Fix: 1. Update the App: Ensure you are using the latest version of the app, as updates often fix bugs related to logouts. 2. Check for Background... ⇲
 
Notifications issue

Missing notifications for answered queries

Fix: 1. Check Notification Settings: Go to Settings > Notifications > AstroVeda and ensure that notifications are enabled. Adjust the settings to... ⇲
 
Glitches issue

Technical glitches with question submissions

Fix: 1. Restart the App: Close the app completely and reopen it to refresh the session. This can resolve temporary glitches. 2. Clear App Cache:... ⇲
 
Support issue

Limited follow-up support for unresolved issues

Fix: 1. Use In-App Support: Check if the app has a help or support section where you can submit your issues or questions directly. 2. Look for FA... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
92.0%

Bad experience
6.8%

Neutral
1.2%

~ from our NLP analysis of 810 combined software ratings.

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 Private Data AstroVeda collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Regular Question to Astrologer: $5.99 Answers to regular queries by Astrologer Guru
  2. Extended Query to your Guru: $7.99 Answers to extended query by Astrologer Guru
  3. Extended Query to Senior Guru: $8.99 Answers to extended query by Astrologer Guru
  4. Ask Senior Guru: $7.99 Senior Guru answers your future question.
  5. Senior Guru + Extension - Gold: $5.99 Extended query to Senior Guru by Gold user
  6. AstroVeda Gold: $4.99 2 Free Queries to Senior Astrologer +Benefits
  7. Donation for Answers: $1.99 Get Included in Monthly Prayer with Message
  8. Query to Senior Guru - Gold: $4.99 Ask Query to Senior Guru by Gold Users
  9. Horoscope for Next Month: $9.99 Personalized Monthly Birth Chart Reading
  10. Monthly Personalized Astrology: $9.99 Current Month Horoscope Transit Chart Report