fix problems on Aura [iphone]

—— Run into issues on Aura? Get help pending when official support gets back to you!

Aura: Meditation & Sleep, CBT

Info:

company: Aura Health Inc.

: http://www.aurahealth.io

: www.aurahealth.io

Chat with our AI-based Aura Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Limited free content

Fix: Explore the app thoroughly to find all available free content. Often, apps have hidden sections or rotating free content that may not be imm... »»

Difficult to navigate and find meditations

Fix: Familiarize yourself with the app's layout. Spend some time exploring different sections and categories to understand where specific meditat... »»

Payments issue

Aggressive subscription model

Fix: Take advantage of any free trial periods offered. This allows you to explore premium features without immediate financial commitment. Set re... »»

Some features require premium subscription

Fix: Focus on maximizing the use of the free features available. Create a routine that incorporates the free content effectively, and consider wh... »»

Account issue

Confusing cancellation process

Fix: Before subscribing, read the cancellation policy thoroughly. Take notes on the steps required to cancel your subscription. If you decide to... »»

Audio issue

Inconsistent sound options

Fix: Experiment with different sound settings within the app. Sometimes, adjusting the volume or switching between soundscapes can improve your e... »»

Lack of variety in soundscapes

Fix: Explore other apps or websites that offer free soundscapes or ambient music. You can play these in the background while using Aura to enhanc... »»

Customization issue

Limited session length for free users

Fix: Plan your meditation sessions around the time limits. Use the shorter sessions to focus on specific techniques or mindfulness practices, and... »»

Overwhelming amount of content

Fix: Use filters or categories to narrow down your options. Focus on specific themes or goals (like stress relief or sleep) to make the selection... »»

No option to create a sleep playlist with mixed content

Fix: Use the app's existing features to create a routine that combines different sessions. For example, you can alternate between meditations and... »»

Limited options for free users

Fix: Regularly check for any new free content that may be added. Some apps rotate their free offerings, so staying updated can help you find new... »»

Notifications issue

Notifications for suggested meditations are hard to track

Fix: Adjust your notification settings within the app to prioritize the types of notifications you want to receive. This can help reduce clutter... »»

Bugs issue

App can be clunky or unresponsive

Fix: Ensure that your app is updated to the latest version. Developers often release updates to fix bugs and improve performance. Check the App S... »»

Search issue

Difficult to find specific meditation types

Fix: Utilize the search function effectively by entering specific keywords related to the meditation type you are looking for. This can help you... »»

Support issue

Inadequate customer support for cancellation issues

Fix: Document your cancellation process step-by-step. If you encounter issues, having a record can help you troubleshoot or find solutions more e... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.1%

Bad experience

6.4%

Neutral

1.5%

~ from our NLP analysis of 32,546 combined software ratings.

Switch to these Alternatives:

Slowdive | Meditation & Mantra

Zen: Guided Meditation & Sleep

FitMind: Mental Fitness

MindSpa.com

Smiling Mind: Mental Wellbeing

Happier meditation

The Tapping Solution

Meditation by Soothing Pod

Open: Breathwork + Meditation

Presence: Meditation & Joy

Private Data Aura collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Diagnostics

Cost of Subscriptions

Aura Premium - Yearly: $69.99 Aura Premium - Unlimited sessions, offline
Aura Premium - Yearly: $69.99 Aura Premium - Unlimited sessions, offline
Aura Premium - Monthly: $11.99 Month-by-month subscription for Aura Premium, which includes: Emotion-based meditations, night time routine, replay today's meditation, and full mood graph visualization.
Aura Premium - Monthly: $7.99 Aura Premium - unlimited meditations + much more
Aura Premium - Yearly: $59.99 Aura Premium - Yearly
Aura Premium - Monthly: $7.99 Aura Premium - Unlimited meditations
Aura Premium - Yearly: $69.99 Aura Premium - Unlimited sessions, offline
Aura Premium - Yearly: $47.99 Aura Premium - Unlimited sessions, offline
Aura Premium - Six months: $29.99 Aura Premium - unlimited meditations + much more
$4.99 Donations to Coaches: $4.99 $4.99 Donations to Coaches