fix problems on Logbook [iphone]

—— Run into issues on Logbook ? Get help pending when official support gets back to you!

Logbook by Veryfi

Info:

company: Veryfi, Inc.

: https://www.veryfi.com/contact/

: veryfi.app

Chat with our AI-based Logbook Support

🛠️ Common Logbook Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Requires data connection for tracking

Fix: To mitigate the need for a constant data connection, consider downloading the app's offline mode if available. Check the app settings to see... ⇲

Inconsistent trip recording

Fix: Ensure that the app has the necessary permissions to access your location at all times. Go to your iPhone's Settings > Privacy > Location Se... ⇲

Bugs issue

Randomly skips long trips

Fix: To prevent the app from skipping long trips, try to keep the app open during the trip. This can help ensure that the app is actively trackin... ⇲

Auto classify trips function not working

Fix: Check the app settings to ensure that the auto-classification feature is enabled. Sometimes, this feature can be turned off inadvertently. N... ⇲

Logbook sometimes misclassifies trips

Fix: Regularly review and correct any misclassified trips. This can help the app learn your preferences over time. After correcting a misclassifi... ⇲

Battery issue

Battery consumption issues

Fix: To reduce battery consumption, adjust the app's location tracking settings. Go to Settings > Privacy > Location Services > Logbook by Veryfi... ⇲

Customization issue

No pause button for tracking

Fix: As a workaround, you can manually stop tracking by going to the app and selecting the stop option when you need to pause. This will prevent... ⇲

Payments issue

Subscription not clearly mentioned

Fix: To clarify subscription details, check the app's settings or help section for any information regarding pricing and subscription plans. This... ⇲

Support issue

Customer service response delays

Fix: In case of delays, try to utilize any available self-help resources within the app, such as FAQs or troubleshooting guides, which may provid... ⇲

Features issue

Odometer mileage tracking not available

Fix: As a workaround, you can manually track your mileage using a separate mileage tracking app or a simple spreadsheet. Record your starting and... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.8%

Bad experience

4.6%

Neutral

1.5%

~ from our NLP analysis of 390 combined software ratings.

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Private Data Logbook collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics