fix problems on Xe Send Money & Currency [iphone]

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—— Run into issues on Xe Send Money & Currency? Get help pending when official support gets back to you!

Xe Send Money & Currency
Info:
company: XE.com Inc.
: https://www.xe.com/contact/
: www.xe.com
Chat with our AI-based Xe Send Money & Currency Support
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Support issue

Lack of customer support availability

Fix: 1. Utilize in-app help resources: Check the app for any help or FAQ sections that may provide answers to common questions or issues. This ca... ⇲

Unresponsive customer service

Fix: 1. Use multiple contact methods: If you are not getting a response through one method, try reaching out via different channels such as email... ⇲
 
Network issue

Connectivity pop-up blocks offline use

Fix: 1. Disable notifications: Go to your iPhone's Settings > Notifications > Xe Send Money and turn off notifications. This may prevent the conn... ⇲
 
Account issue

Account closures without notice

Fix: 1. Review account terms: Check the app's terms of service to understand the conditions under which accounts may be closed. This can help you... ⇲
 
Payments issue

Delayed money transfers

Fix: 1. Check transfer status: Use the app to check the status of your transfer. There may be a tracking feature that provides updates on the tra... ⇲

Unclear transaction status

Fix: 1. Enable notifications: Go to Settings > Notifications > Xe Send Money and enable notifications for transaction updates. This can help you... ⇲

High fees for transfers

Fix: 1. Compare transfer options: Before making a transfer, compare the fees for different transfer methods within the app. Some methods may have... ⇲
 
Customization issue

Limited currency display options

Fix: 1. Customize currency settings: Check the app settings to see if you can customize which currencies are displayed. This may allow you to sel... ⇲
 
Compatibility issue

Inconsistent app performance on different devices

Fix: 1. Ensure all devices are updated: Make sure that the Xe Send Money app is updated to the latest version on all devices. Also, ensure that t... ⇲
 
Settings issue

Difficulties in changing base currency

Fix: 1. Check settings: Go to the app settings and look for an option to change the base currency. Follow the prompts to select your desired base... ⇲
 
Privacy issue

Data collection concerns

Fix: 1. Review privacy settings: Go to the app settings and review the privacy options. Adjust them to limit data collection as much as possible... ⇲
 
UI issue

Unintuitive user interface

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. This can help you becom... ⇲

Limited number of currencies displayed at once

Fix: 1. Adjust display settings: Check if there are settings within the app that allow you to customize the number of currencies displayed on you... ⇲
 
Bugs issue

Corrupt data displayed on dashboards

Fix: 1. Refresh the app: Close the app completely and reopen it to refresh the data displayed on the dashboard. This can often resolve temporary... ⇲
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 what users are saying
Good experience
97.3%

Bad experience
1.4%

Neutral
1.2%

~ from our NLP analysis of 83,729 combined software ratings.

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 Private Data Xe Send Money & Currency collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics