fix problems on Slatable [iphone]

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—— Run into issues on Slatable? Get help pending when official support gets back to you!

Slatable - Self Tape Yourself
Info:
company: SLATABLE INC.
: https://slatable.freshdesk.com/support/solutions
: www.Slatable.com
Chat with our AI-based Slatable Support
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Audio issue

Inconsistent AI voice quality

Fix: 1. Experiment with different AI voice options available in the app to find one that suits your needs better. 2. Ensure that your internet co... ⇲

Poor sound quality in recordings

Fix: 1. Ensure that you are recording in a quiet environment to minimize background noise. 2. Check your microphone settings and ensure that the... ⇲

Audio volume inconsistencies

Fix: 1. Adjust the audio levels within the app before finalizing your recordings. 2. Use headphones while recording to monitor audio levels in re... ⇲

Invalid recordings that cannot be played

Fix: 1. Check if the recordings are saved in the correct format. If not, try converting them using a video converter app. 2. Restart the app and... ⇲
 
Video issue

Limited export options for video quality

Fix: 1. Check the app settings to see if there are any options to adjust the export quality. 2. If the app does not support higher quality export... ⇲
 
Payments issue

Requires premium subscription for basic features

Fix: 1. Review the features available in the free version and prioritize using those. 2. Look for any promotional offers or discounts for the pre... ⇲
 
Crashes issue

Slatable crashes and loses recorded takes

Fix: 1. Regularly save your recordings as you work to avoid losing them. 2. Ensure that your iPhone has enough storage space available, as low st... ⇲
 
Uploads issue

Unreliable video uploading

Fix: 1. Ensure you have a stable internet connection when uploading videos. 2. Try uploading videos during off-peak hours when internet traffic i... ⇲
 
Camera issue

Inability to access camera

Fix: 1. Check the app permissions in your iPhone settings to ensure that Slatable has access to the camera. Go to Settings > Privacy > Camera and... ⇲
 
Customization issue

Title cards are mandatory

Fix: 1. If you want to avoid title cards, consider creating your own video editing project outside of the app where you can customize the content... ⇲
 
UI issue

Slatable layout issues after updates

Fix: 1. Restart the app after an update to refresh the layout. 2. Check for any additional updates that may fix layout bugs. OR 1. If layout i... ⇲

Difficulty in navigating app features

Fix: 1. Take time to explore the app's interface and familiarize yourself with its features. 2. Look for any tutorial videos or guides within the... ⇲
 
Gameplay issue

Limited number of takes with AI voices

Fix: 1. Plan your takes in advance to maximize the use of available AI voices. 2. Consider recording your own voice for additional takes if the A... ⇲
 
Ads issue

Logo appears on audition videos

Fix: 1. If the logo is a concern, consider using a video editing app to crop or overlay the logo after exporting the video. 2. Check if there are... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
88.1%

Bad experience
9.2%

Neutral
2.8%

~ from our NLP analysis of 653 combined software ratings.

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 Private Data Slatable collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Slatable Premium Monthly: $9.99 Unlimited access to all features
  2. SlatablePro: $14.99 Add headshots to your title cards and more!
  3. Unlimited AuditionDrop Shares: $2.99 Share your self tape audition as a webpage.
  4. Slatable Basic Monthly: $4.99 Access most features with 3 auditions a month
  5. Slatable Premium Yearly: $95.90 Unlimited access to all the features
  6. Unlimited AuditionDrop Shares: $23.99 Share your self tape audition as a webpage.
  7. Slatable Basic Yearly: $50.90 Access most features with 3 auditions a month