fix problems on Gimbal Pro [iphone]

—— Run into issues on Gimbal Pro? Get help pending when official support gets back to you!

Gimbal Pro

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🛠️ Common Gimbal Pro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Gimbal Pro fails to save recorded videos

Fix: Ensure that you have sufficient storage space on your iPhone. Go to Settings > General > iPhone Storage to check available space. If storage... ⇲

Bluetooth connection issues

Fix: Restart your iPhone and the gimbal. This can often resolve temporary Bluetooth connectivity issues. Turn off both devices, wait a few second... ⇲

Video issue

Lost footage during recording

Fix: Make sure to regularly check that the app is saving footage during recording. You can do this by checking the app's settings for any auto-sa... ⇲

Limited video quality options

Fix: Explore the app settings to see if there are options to change video quality. Look for a settings menu that allows you to adjust resolution... ⇲

Inability to record in 4K at higher frame rates

Fix: Check the app settings to see if there is an option to enable 4K recording. Some apps require you to manually select higher resolutions. O... ⇲

Limited video templates

Fix: Explore third-party apps that offer additional video templates. You can use these apps to edit your footage after recording. OR Check for... ⇲

Privacy issue

Random tracking of spectators

Fix: Adjust the tracking settings in the app. Go to the tracking settings and ensure that the correct subject is selected for tracking. You may n... ⇲

Camera issue

Orientation issues during recording

Fix: Check the orientation lock on your iPhone. Swipe down from the top right corner to access the Control Center and ensure that the orientation... ⇲

Camera view stuck in wrong orientation

Fix: Restart the app to reset the camera view. Close the app completely and reopen it to see if the camera view corrects itself. OR Check the... ⇲

Back camera face tracking not functioning

Fix: Check if the back camera is selected in the app settings. Sometimes, the app may default to the front camera, so ensure you switch to the ba... ⇲

Inability to use .5x zoom

Fix: Check if the app supports .5x zoom. Some apps may have limitations on zoom levels, so refer to the app's documentation for details. OR Tr... ⇲

Poor camera quality and face tracking

Fix: Ensure that the lens is clean and free of obstructions. Use a microfiber cloth to gently clean the camera lens. OR Adjust the lighting co... ⇲

Network issue

Remote tracker not working

Fix: Ensure that the remote tracker is properly paired with the gimbal. Check the Bluetooth settings to confirm the connection. OR Replace the... ⇲

Difficulty connecting to gimbal

Fix: Ensure that the gimbal is charged and powered on. A low battery can prevent proper connection. OR Reset the gimbal to factory settings. R... ⇲

Audio issue

Audio not recorded after several videos

Fix: Check the microphone settings in the app. Ensure that the app has permission to access the microphone in your iPhone settings (Settings > Pr... ⇲

Crashes issue

Gimbal Pro crashes frequently

Fix: Update the app to the latest version. Go to the App Store, search for Gimbal Pro, and check for any available updates. OR Clear the app's... ⇲

Gimbal Pro crashes during panoramic mode

Fix: Try reducing the resolution or quality settings before entering panoramic mode, as high settings may cause the app to crash. OR Restart y... ⇲

Support issue

Lack of instruction manual

Fix: Check the app for a help or support section. Many apps include a user guide or FAQ within the app itself. OR Visit the official website o... ⇲

Compatibility issue

Incompatibility with certain gimbals

Fix: Check the app's compatibility list to ensure your gimbal is supported. This information is often available on the app's website or in the ap... ⇲