fix problems on Guidee [iphone]

—— Run into issues on Guidee? Get help pending when official support gets back to you!

Guidee: Tours & Travel

Info:

company: Guidee, Inc

: https://www.guidee.site/contact

: www.guidee.site

Chat with our AI-based Guidee Support

🛠️ Common Guidee Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Guidee may lack coverage in some cities

Fix: Check the app's coverage map or list of supported cities within the app settings or on the official website. If your city is not listed, con... ⇲

Limited offline functionality

Fix: Before heading out, download the specific tours or content you plan to use while offline. Look for a download option within the app for each... ⇲

Audio issue

Audio descriptions may not be available in all languages

Fix: Check the app settings to see if you can change the language preference for audio descriptions. If your preferred language is not available,... ⇲

Bugs issue

Occasional GPS inaccuracies

Fix: Ensure that your device's location services are enabled and set to high accuracy. Go to Settings > Privacy > Location Services and make sure... ⇲

UI issue

Some users may find the app's interface cluttered

Fix: Explore the app settings to see if there are options to customize the interface, such as hiding certain features or changing the layout to m... ⇲

Updates issue

Not all tours may be updated regularly

Fix: Check for updates within the app regularly. Go to the app store and see if there are any updates available for Guidee that may include new o... ⇲

Network issue

Requires internet connection for full functionality

Fix: Plan ahead by downloading necessary content while connected to Wi-Fi before your trip. This will allow you to access some features offline.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

100.0%

Bad experience

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Neutral

0.0%

~ from our NLP analysis of 35 combined software ratings.

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Private Data Guidee collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- User Content
- Search History
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics