fix problems on E-Petrol [iphone]

—— Run into issues on E-Petrol? Get help pending when official support gets back to you!

e-Petrol

Info:

company: Kuwait National Petroleum Company

: https://www.knpc.com/en/

Chat with our AI-based e-Petrol Support

🛠️ Common e-Petrol Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No remember me option

Fix: To manage your login credentials more efficiently, consider using a password manager app. These apps can securely store your login informati... ⇲

No support for Touch ID or Face ID

Fix: While the app may not support biometric login, you can enable a strong password for your device to enhance security. Go to Settings > Face I... ⇲

Payments issue

Minimum recharge amount is 3 KD

Fix: If the minimum recharge amount is a concern, consider planning your recharges in advance. You can set a reminder on your phone to recharge w... ⇲

Lost credit after adding KD 50

Fix: If you experience lost credit, first check your transaction history within the app to confirm if the recharge was successful. If it shows as... ⇲

Slow issue

Lagging between transitions

Fix: To improve the app's performance, try clearing the app's cache. Go to Settings > General > iPhone Storage, find e-Petrol, and select 'Offloa... ⇲

Support issue

No technical support

Fix: If you encounter issues, check the app's FAQ or help section, if available. This may provide solutions to common problems without needing di... ⇲

No response on social media or email

Fix: If you are not receiving responses, try reaching out during peak hours when support teams are more likely to be active. Additionally, use mu... ⇲

Cannot log in

Fix: If you cannot log in, first ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Fo... ⇲

UI issue

Difficult to understand website

Fix: To navigate the website more easily, consider using a web browser that offers translation features, such as Google Chrome. This can help tra... ⇲

Registration issue

Sign up requirements not matching

Fix: Double-check the sign-up requirements listed on the app or website. Ensure that you meet all criteria, such as age, residency, or documentat... ⇲