—— Run into issues on HB Following Directions? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if the app is updated to the latest version. Go to the App Store, tap on your profile icon, and scroll down to see if there are update... ⇲
Fix: Restart your iPhone to clear any temporary glitches that may be causing the app to crash. To do this, press and hold the power button until... ⇲
Fix: Ensure that you have the 'Remember Me' option checked when logging in. If this option is available, it should save your login credentials fo... ⇲
Fix: Calibrate your touch screen by cleaning it with a soft, lint-free cloth. Sometimes, dirt or smudges can interfere with touch sensitivity. Af... ⇲
Fix: Review the reward criteria within the app. Sometimes, understanding the requirements can help you strategize better to earn rewards. Look fo... ⇲
Fix: Check the app settings to see if there is an option to adjust the timeout duration. If available, set it to a longer duration to prevent pre... ⇲
Fix: Ensure that you are using the latest version of the app, as updates often fix control issues. Check for updates in the App Store and install... ⇲