fix problems on KRTplus [iphone]

—— Run into issues on KRTplus? Get help pending when official support gets back to you!

KRTplus

Info:

company: Via Transportation, Inc.

: https://rideonkrt.com/

Chat with our AI-based KRTplus Support

🛠️ Common KRTplus Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

KRTplus freezes while watching stream

Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on iPhones without a Home button) to view all open ap... ⇲

slow loading times

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find KRTplus, and select 'Offload App'. This will clear the cache without del... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you are using the latest version of KRTplus. Go to the App Store, tap on your profile icon, and check for updates.... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content for offline use: Check if KRTplus allows you to download specific streams or content for offline viewing. Look for a dow... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if KRTplus has a help or FAQ section within the app. This can provide immediate answers to common issues witho... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > KRTplus and ensure that notifications are enabled. Adjust the alert style a... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings and look for any customization options that may be hidden. Sometimes, features are not immediate... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for KRTplus to save battery life. 2. Redu... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for KRTplus. If your device is outdated, consider upgrading... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.2%

Neutral

4.8%

Bad experience

0.0%

~ from our NLP analysis of 21 combined software ratings.

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Private Data KRTplus collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics