fix problems on Scanner App [iphone]

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—— Run into issues on Scanner App? Get help pending when official support gets back to you!

Scanner App - Tiny Scanner
Info:
company: TinyWork Apps
: https://www.tinyscan.app/
: www.tinyscan.app
Chat with our AI-based Scanner App Support
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Bugs issue
Auto-detect feature fails for small receipts

Fix: 1. Try manually adjusting the scan area by dragging the corners of the detected area to fit the receipt better. 2. Ensure that the receipt i... ⇲
Difficulties with batch mode

Fix: 1. Ensure that you are following the correct steps for batch scanning. Check the app's help section for guidance on using batch mode effecti... ⇲
 
UI issue
Color inversion issues in scans

Fix: 1. Check the scan settings to see if there is an option to adjust color settings. Switch between color, grayscale, and black & white to see... ⇲
User interface changes complicate usability

Fix: 1. Take some time to explore the new interface. Familiarize yourself with the new layout and features. 2. Check if there is a help or tutori... ⇲
 
Customization issue
Limited ability to change contrast and color

Fix: 1. After scanning, use the editing features in the app to adjust contrast and brightness. Look for sliders or options that allow you to enha... ⇲
Inability to name files based on folder placement

Fix: 1. After scanning, manually rename files before saving them. Look for a rename option in the app. 2. Organize your scans into folders within... ⇲
 
Syncing issue
Previous documents not transferred to new devices

Fix: 1. Ensure that you are logged into the same account on both devices if the app supports cloud syncing. 2. Check if there is an option to exp... ⇲
 
Payments issue
Subscription model replaces one-time purchase

Fix: 1. Review the subscription options and determine if the features offered justify the cost. If you find value, consider subscribing. 2. If yo... ⇲
Requires subscription for basic features

Fix: 1. Review the features included in the subscription to determine if they meet your needs. If they do, consider subscribing. 2. If you prefer... ⇲
 
Video issue
Inconsistent image quality

Fix: 1. Ensure that you are using good lighting when scanning. Natural light or a well-lit room can significantly improve image quality. 2. Hold... ⇲
 
Messages issue
Emailing PDFs from the app is problematic

Fix: 1. Check your email settings within the app to ensure that your email account is properly configured. 2. If the app fails to send emails, tr... ⇲
 
Freezing issue
Scanner App freezes or hangs

Fix: 1. Restart your iPhone to clear any temporary issues that may be causing the app to freeze. 2. Ensure that you have the latest version of th... ⇲
 
Storage issue
Limited storage for free users

Fix: 1. Regularly delete old scans that you no longer need to free up space. 2. Consider exporting important scans to cloud storage or your devic... ⇲
 
Support issue
Customer service response issues

Fix: 1. Check the app's FAQ or help section for common issues and solutions that may address your concerns without needing to contact support. 2.... ⇲
 
Updates issue
Frequent updates disrupt functionality

Fix: 1. If an update disrupts functionality, try uninstalling the app and reinstalling it to see if that resolves the issue. 2. Keep an eye on th... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.8%

Bad experience
2.7%

Neutral
1.5%

~ from our NLP analysis of 144,082 combined software ratings.

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 Private Data Scanner App collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium Plan - Monthly: $4.99 Unlock all Limitations and AI Powered OCR
  2. Upgrade to Tiny Scanner Plus: $4.99 Unlimited docs, batch mode, no ads and more!
  3. Premium Plan - Weekly: $5.99 Unlimited scans & cloud storage subscription
  4. Premium Reward Plan - Monthly: $2.99 AI Powered OCR and More
  5. Premium Plan - Weekly: $4.99 Unlimited scans & cloud storage subscription
  6. Premium Plan - Yearly: $49.99 Unlock all Limitations and AI Powered OCR
  7. Premium Plan - Monthly: $6.99 Unlock all limitations, AI powered scanning
  8. Premium Reward Plan - Yearly: $29.99 AI Powered OCR and More
  9. Premium Plan - Monthly: $6.99 Unlimited scans & cloud storage subscription
  10. Premium Plan - Monthly: $4.99 Unlimited scans & cloud storage subscription