fix problems on Weverse [iphone]

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—— Run into issues on Weverse? Get help pending when official support gets back to you!

Weverse
Info:
company: WEVERSE COMPANY Inc.
: https://www.weverse.io
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Crashes issue

Weverse crashes frequently

Fix: 1. Update the App: Go to the App Store, search for Weverse, and check if there is an update available. If so, tap 'Update' to install the la... ⇲
 
Slow issue

Slow loading times

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the loading tim... ⇲
 
Bugs issue

Inaccurate auto-translate feature

Fix: 1. Manually Adjust Language Settings: Go to the app settings and manually select your preferred language instead of relying on auto-translat... ⇲
 
Video issue

Lack of subtitles for live streams

Fix: 1. Check for Updates: Ensure you have the latest version of the app, as updates may include new features like subtitles. 2. Use External Sub... ⇲
 
Ads issue

High volume of spam posts

Fix: 1. Report Spam: Use the reporting feature to flag spam posts. This helps the app improve its moderation. 2. Filter Content: Check if the app... ⇲
 
Notifications issue

Delayed notifications

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Weverse and ensure that notifications are enabled. 2. Restart the App: Clos... ⇲
 
Account issue

Inability to change account email

Fix: 1. Check Account Settings: Go to your account settings within the app and look for an option to change your email. 2. Use the App's Help Sec... ⇲
 
UI issue

Difficulty navigating the app

Fix: 1. Explore the App: Spend some time exploring the app's features and layout to become more familiar with it. 2. Check for Tutorials: Look fo... ⇲
 
Customization issue

Limited interaction features

Fix: 1. Explore All Features: Check the app thoroughly to ensure you are utilizing all available interaction features. 2. Engage with Community:... ⇲

Lack of community engagement tools

Fix: 1. Explore Existing Features: Check if there are any existing community engagement features that you may not be aware of. 2. Participate in... ⇲
 
Downloads issue

No option to download purchased media

Fix: 1. Check for Updates: Ensure you have the latest version of the app, as updates may include new features like download options. 2. Use Offli... ⇲
 
Privacy issue

Over-moderation of user posts

Fix: 1. Review Community Guidelines: Familiarize yourself with the community guidelines to understand what is considered inappropriate. 2. Provid... ⇲

Inappropriate content not removed

Fix: 1. Report Inappropriate Content: Use the reporting feature to flag inappropriate content. 2. Document Instances: Keep a record of the conten... ⇲
 
Support issue

Poor moderation of comments

Fix: 1. Use Reporting Features: Familiarize yourself with the reporting features within the app to report inappropriate comments. 2. Adjust Notif... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.9%

Bad experience
7.4%

Neutral
2.7%

~ from our NLP analysis of 23,696 combined software ratings.

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 Private Data Weverse collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Browsing History
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

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  6. BTS behind: $2.99 Special & exclusive behind-the-scenes footage
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