fix problems on Unified Practice [iphone]

—— Run into issues on Unified Practice? Get help pending when official support gets back to you!

Unified Practice - EHR for TCM

Info:

company: chinese medical technologies Inc.

: http://www.unifiedpractice.com/contact-us/

: www.unifiedpractice.com

Chat with our AI-based Unified Practice Support

🛠️ Common Unified Practice Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

iPad app can't access paper files/labs/attachments

Fix: Ensure that all necessary files are uploaded to the cloud storage associated with Unified Practice. Check the app settings to confirm that c... ⇲

Acu rx points reset when adding new points

Fix: Before adding new points, take a screenshot or note down the current Acu rx points. After adding new points, manually re-enter the previous... ⇲

Customization issue

No option to save selected points in protocols

Fix: Create a separate document or note on your device where you can manually record the selected points for protocols. This can serve as a refer... ⇲

UI issue

Sections are isolated with no direct links

Fix: Familiarize yourself with the navigation structure of the app. Create a personal guide or cheat sheet that outlines how to access different... ⇲

Inability to view multiple offices simultaneously

Fix: If the app does not support viewing multiple offices, consider using a separate device or browser window to log into different accounts for... ⇲

Freezing issue

Unified Practice freezes during intake

Fix: Ensure that your device has sufficient storage space and that the app is updated to the latest version. Clear the app cache by going to Sett... ⇲

Crashes issue

Unified Practice closes without warning

Fix: Check for any available updates for the app in the App Store. Keeping the app updated can resolve bugs that may cause it to crash unexpected... ⇲

Compatibility issue

Older models not supported after updates

Fix: If you have an older model, consider downgrading the app to a previous version that is compatible with your device. This can often be done b... ⇲

Glitches issue

Glitchy performance on Android

Fix: Clear the app cache and data by going to Settings > Apps > Unified Practice > Storage > Clear Cache and Clear Data. This can help resolve pe... ⇲

Updates issue

Loss of scheduling features for other practitioners

Fix: Check the app settings to see if the scheduling features can be re-enabled or restored. Sometimes, features may be hidden or require reconfi... ⇲

Slow issue

Slow bug fixes after updates

Fix: Keep a detailed log of any bugs or issues you encounter, including steps to reproduce them. This can help you track patterns and find tempor... ⇲