fix problems on Running App [iphone]

—— Run into issues on Running App? Get help pending when official support gets back to you!

Running App - Run Tracker

Info:

company: Leap Health

: https://leaphealth.fitness/

: leaphealth.fitness

Chat with our AI-based Running App Support

🛠️ Common Running App Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Needs Apple Watch compatibility

Fix: While the app currently does not support Apple Watch, you can use the built-in Apple Workout app on your watch for tracking runs. This app s... ⇲

Stopped working after 1.5 years

Fix: First, try restarting your iPhone. This can resolve many temporary issues. To restart, press and hold the side button and either volume butt... ⇲

Bugs issue

Inaccurate distance tracking

Fix: Ensure that the app has permission to access your location. Go to Settings > Privacy & Security > Location Services, and make sure Location... ⇲

Calories burned calculation is incorrect

Fix: Check if the app has your correct weight and height entered, as these factors significantly affect calorie calculations. Go to the app's set... ⇲

UI issue

Confusing distance measurement units

Fix: To change the distance measurement units, go to the app's settings. Look for an option labeled 'Units' or 'Measurement Units'. You should be... ⇲

UI needs improvement

Fix: If you find the UI confusing, take some time to explore the app's features. Look for a tutorial or help section within the app that can guid... ⇲

Running App is difficult to use on iPhone

Fix: If the app is difficult to navigate, consider looking for online tutorials or user guides that can provide tips on how to use the app more e... ⇲

Support issue

Report an issue interface is non-functional

Fix: If the report issue feature is not working, try to document the issue manually. Take screenshots or write down the steps that led to the pro... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.4%

Bad experience

1.2%

Neutral

0.4%

~ from our NLP analysis of 819 combined software ratings.

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Simpla

Private Data Running App collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Location
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Usage Data
- Diagnostics

Cost of Subscriptions

Yearly Membership: $9.99 Access unlimited features
Monthly Membership: $3.99 Access unlimited features
Premium Monthly: $6.99 Access all features and plans
Monthly subscription: $6.99 Access all features
Annual Premium: $39.99 Access all features and training plans
Premium Yearly: $39.99 Access all features and plans