fix problems on Blue Foundry Bank [iphone]

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—— Run into issues on Blue Foundry Bank? Get help pending when official support gets back to you!

Blue Foundry Bank
Info:
company: Blue Foundry Bank
: https://www.bluefoundrybank.com/en/contact-us
: www.bluefoundrybank.com
Chat with our AI-based Blue Foundry Bank Support
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Security issue

Face ID does not work

Fix: 1. Check Face ID settings: Go to Settings > Face ID & Passcode. Ensure that Face ID is set up for the Blue Foundry Bank app. If not, tap 'Ot... ⇲
 
Login issue

temporary passcodes required every login

Fix: 1. Check app settings: Open the Blue Foundry Bank app and navigate to settings. Look for an option related to security or login preferences... ⇲
 
UI issue

not user friendly

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app’s features and layout. Sometimes, understanding the navigation can i... ⇲

clunky overall experience

Fix: 1. Restart your device: A simple restart can often improve performance by clearing temporary files and freeing up memory. 2. Close backgroun... ⇲
 
Account issue

cannot access tax forms

Fix: 1. Check the app’s document section: Navigate to the documents or statements section of the app to see if tax forms are stored there. 2. Use... ⇲

cannot access statements

Fix: 1. Navigate to the statements section: Look for a specific tab or section in the app dedicated to statements or documents. 2. Use the websit... ⇲
 
Compatibility issue

Blue Foundry Bank not optimized for iPhone X

Fix: 1. Update the app: Ensure you have the latest version of the app, as updates may include optimizations for newer devices. 2. Adjust display... ⇲

no Apple Pay support

Fix: 1. Check for updates: Ensure that the Blue Foundry Bank app is updated to the latest version, as Apple Pay support may be added in newer ver... ⇲
 
Payments issue

deposit feature not working

Fix: 1. Check camera functionality: Ensure that your camera is working properly, as the deposit feature relies on it. Test the camera in another... ⇲

bill pay feature not effective

Fix: 1. Verify payment details: Ensure that the payment information you entered is correct, including account numbers and payment amounts. 2. Che... ⇲
 
Crashes issue

Blue Foundry Bank unable to open

Fix: 1. Restart your iPhone: This can resolve many issues, including apps that won’t open. 2. Check for updates: Ensure that both your iOS and th... ⇲
 
Loading issue

loading screen issues

Fix: 1. Restart the app: Close the app completely and reopen it to see if the loading issue persists. 2. Check internet connection: Ensure you ha... ⇲
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 what users are saying
Good experience
97.8%

Bad experience
1.1%

Neutral
1.1%

~ from our NLP analysis of 644 combined software ratings.

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 Private Data Blue Foundry Bank collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics