fix problems on Texas Roadhouse [iphone]

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—— Run into issues on Texas Roadhouse ? Get help pending when official support gets back to you!

Texas Roadhouse Mobile
Info:
company: TEXAS ROADHOUSE HOLDINGS, LLC
: https://www.texasroadhouse.com/contact
: www.texasroadhouse.com
Chat with our AI-based Texas Roadhouse Support
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Bugs issue

Order sent to wrong location

Fix: 1. Double-check your location settings in the app. Go to Settings > Privacy > Location Services and ensure that Texas Roadhouse Mobile has p... ⇲

Inability to order specific sides

Fix: 1. Check if the app has been updated to the latest version. Go to the App Store and update if necessary. 2. Try selecting a different main i... ⇲

Missing items in takeout orders

Fix: 1. Double-check your order summary before finalizing the order to ensure all items are included. 2. If you notice missing items upon pickup,... ⇲

No delivery option available

Fix: 1. Check if the app has been updated to the latest version. If delivery is a new feature, it may not be available in older versions. 2. If d... ⇲

Inconsistent pickup procedures

Fix: 1. When placing your order, make sure to read any instructions provided in the app regarding pickup procedures. 2. If you encounter inconsis... ⇲

No way to rate orders after eating

Fix: 1. Keep a personal record of your dining experience and feedback. 2. Use social media or review platforms to share your feedback about your... ⇲

Texas Roadhouse does not allow special requests to be honored

Fix: 1. When placing your order, clearly state any special requests in the designated notes section if available. 2. If the app does not allow fo... ⇲

Forced to use app instead of speaking to staff

Fix: 1. If you prefer speaking to staff, try visiting the restaurant directly and ask to place your order in person. 2. If the app is mandatory,... ⇲

No option to specify seating preferences in app

Fix: 1. When making a reservation, check if there is a notes section where you can specify seating preferences. 2. If the app does not allow for... ⇲
 
Notifications issue

Waitlist notifications not received

Fix: 1. Check your notification settings for the app. Go to Settings > Notifications > Texas Roadhouse Mobile and ensure that notifications are e... ⇲
 
UI issue

No option to report order issues in-app

Fix: 1. Take note of your order details and any issues you encountered. 2. Use the Texas Roadhouse website or social media channels to report you... ⇲
 
Login issue

Mandatory app changes caused login issues

Fix: 1. Ensure you are using the correct login credentials. If you forgot your password, use the 'Forgot Password' feature to reset it. 2. Clear... ⇲
 
Screen issue

Blank screen during checkout

Fix: 1. Ensure your app is updated to the latest version. Go to the App Store and check for updates. 2. Restart your iPhone to clear any temporar... ⇲
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 what users are saying
Good experience
99.1%

Neutral
0.7%

Bad experience
0.3%

~ from our NLP analysis of 388,140 combined software ratings.

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 Private Data Texas Roadhouse collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics