fix problems on Yuka [iphone]

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—— Run into issues on Yuka? Get help pending when official support gets back to you!

Yuka - Food & Cosmetic Scanner
Info:
company: Yuca
: https://yuka.io/en/faq
: yuka.io
Chat with our AI-based Yuka Support
   Hello! How can I assist you?  

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Bugs issue
Duplicates of the same product with different ratings

Fix: When you notice duplicates, take note of the product's barcode and search for it manually in the app to see if it appears under different en... ⇲
Occasional scanning issues with small barcodes

Fix: If you encounter scanning issues, try adjusting the lighting and angle when scanning. Ensure the barcode is clean and unobstructed for bette... ⇲
Not all products are recognized

Fix: If a product is not recognized, try searching for it manually in the app. If it still doesn't appear, consider adding it to a personal list... ⇲
 
Customization issue
Does not provide a list of ingredients for alternatives

Fix: To find ingredient lists for alternatives, use other apps or websites that focus on product comparisons. Websites like Fooducate or the USDA... ⇲
Focuses too much on caloric content

Fix: To get a more balanced view of nutrition, use additional apps that provide comprehensive nutritional information beyond calories, such as My... ⇲
Does not account for individual dietary needs

Fix: To address individual dietary needs, maintain a personal food diary to track how different products affect you. This can help you make infor... ⇲
 
Search issue
Lacks filter options for search results

Fix: To work around this limitation, create a list of your preferred products and categorize them manually. This can help you quickly find what y... ⇲
 
Notifications issue
Does not notify for industrial seed oils

Fix: To avoid industrial seed oils, educate yourself on common types and read ingredient labels carefully. You can create a personal checklist of... ⇲
 
Privacy issue
No nutritional facts label provided

Fix: For nutritional information, refer to the product packaging directly or use other apps that provide detailed nutritional facts, such as MyFi... ⇲
Yuka may promote unhealthy eating habits

Fix: To counteract this, focus on using Yuka as a tool for education rather than a sole guide. Supplement your use of the app with research on he... ⇲
Some sources of information are not science-backed

Fix: Cross-reference the information provided by Yuka with trusted health and nutrition websites, such as the Mayo Clinic or the World Health Org... ⇲
 
Support issue
Limited information on how to use certain products

Fix: For usage instructions, refer to the product packaging or the manufacturer's website, which often provides detailed usage guidelines and tip... ⇲
 
Updates issue
Premium version does not offer significant additional benefits

Fix: Evaluate whether the features of the premium version align with your needs. If not, stick with the free version and utilize other apps that... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.8%

Bad experience
2.8%

Neutral
1.4%

~ from our NLP analysis of 62,279 combined software ratings.

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Fullscript

 Private Data Yuka collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium Member: $10.00 Get full access to Yuka
  2. Premium Member: $15.00 Get full access to Yuka
  3. Premium Member: $20.00 Get full access to Yuka